Apollo Drain & Septic Services LLC

Apollo Drain & Septic Services LLC

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(928) 726-11... — show
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Reviews about Apollo Drain & Septic Services LLC

3.6
  /  18 ratings
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  • May 29, 2021, 8:55 pm
    They saved my bacon,septic stopped perking and got real nasty in the house. Friend told me who to call. They were on it. Got us up and runnin. Happy happy happy. And there prices are more than fair. Thanks a bunch. Morgan
  • April 10, 2021, 6:49 am
    Recommend if you want someone to rip your faucet out of the side of your home, and hide their mistake by «replacing it». On the bright side, with summer approaching, I now have a swimming pool inside my garage. Very convenient.
  • April 10, 2021, 5:44 am
    An employee caused damage while servicing a septic tank and the owner doesn’t want to take responsibility. Poor customer service!
    • Company's official reply April 10, 2021, 6:23 am
      Thank you for providing pictures showing that your hose faucet was indeed deteriorated and corroded due to water leakage.
      Remember there are always 3 sides to a story.

      We paid your plumbing bill

      We asked you to contact us regarding your situation, you have not.

      We made arrangements with you via email to meet with us in our office next week.....

      Have a wonderful weekend
  • April 10, 2021, 5:38 am
    Arruinaron la casa de mi hija. Quebraron una llave de agua y no quisieron haserse cargo de los daños.
  • April 10, 2021, 5:34 am
    We had Apollo Drain & Septic Services go do an inspection and service on our septic tank. They decided to use our water faucet that's attached to the garage. Well, they tried taking off our hose to put on their own hose and they broke the faucet off and the threads were left inside the plumbing. So they inserted an expandable tool to try to get the threads out and they ended up breaking our plumbing! Good thing my husband went outside to check and he noticed that they had just stuck in the new f – show
    • Company's official reply April 10, 2021, 6:22 am
      Thank you for providing pictures showing that your hose faucet was indeed deteriorated and corroded due to water leakage.
      Remember there are always 3 sides to a story.

      We paid your plumbing bill

      We asked you to contact us regarding your situation, you have not.

      We made arrangements with you via email to meet with us in our office next week.....

      Have a wonderful weekend
  • June 28, 2020, 12:03 am
    I was having a backup in 2 of my home restrooms. I called a plumber first and he ended up saying that the issue seems to be septic and that I would need to call someone. My tank is only a year old and it was initially installed by Apollo as a condition for me buying this house so I called Apollo and asked if they could please come take a look at my system. The woman I spoke to answered at almost 6pm!! She was sweet and very educational in her recommendations. She also said someone would com – show
    • Company's official reply June 29, 2020, 6:30 pm
      Roberto, Thank you so much for your comments. We are always happy to assist Customers by fixing the problem quickly. We also enjoy educating Customers so they know what they are dealing with. In the long term, this saves expensive repairs down the road. So, Roberto, please call any time with any questions about your system.
  • May 13, 2020, 12:26 am
    Do not choose this place for your septic needs. This place was recommended by our real estate agent and it was a very costly mistake for us. We are selling our house and we have to get our septic tank inspected. We were expecting to only have to pay for the inspection fee, because that is what my husband asked them to do. They did claim that they read a form stating all the prices before hand, but my husband does not remember it. Even, if they would have read off the form, we still would have no – show
  • May 5, 2020, 7:18 pm
    Fast, professional, and friendly service. Don't bother elsewhere, just call them up.
  • February 15, 2020, 8:37 pm
    Less than 2 years ago, we bought our property. Per state law, the septic tank must be drained and inspected before the sale of the home, so when we noticed our septic tank overflowing, it raised concerns! My first thought was that the company(Steele Septic) that performed the work hadn't really drained the tank. I called APOLLO in an effort to ask some questions. This is when I found out that Steele Septic had been bought by Apollo a few months after we bought our house.

    I inquired as to why a
    – show
    • Company's official reply February 17, 2020, 6:18 pm
      Debbie, We are very happy when we are able to educate our customers. We want to help you take care of your system and to know how it works. While we install, repair and maintain septic systems, we also educate. It's important that your system last as long as possible. We are happy to help either on the phone or on site. We encourage people to call with questions. Sometimes the solution can be found over the phone, as in your case. Very happy it worked out for you.
  • January 12, 2020, 12:39 am
    Came out right away. Accurately diagnosed the problem. Pumped the tank and cleaned up afterwards. Great joy. We’re very pleased.
    • Company's official reply January 13, 2020, 6:17 pm
      Thank you so much! We look forward to working with you again!
  • November 20, 2019, 2:40 am
    Best in town… the team at Apollo is by far the most knowledgeable, and detailed about their work. I have used this company more than a dozen times. These guys are always my first call.
    • Company's official reply December 7, 2019, 12:49 am
      Thank you, Sean,for your awesome review! We enjoy working with you as well!
  • August 26, 2019, 10:36 pm
    Excellent service
    • Company's official reply August 26, 2019, 11:42 pm
      Thank you Kathy! We appreciate your review and value your opinion. We are available for you 24/7
  • February 5, 2019, 4:21 am
    Very happy with this company. We will use again. Office receptionist over phone was helpful and nice. They arrived on the day scheduled. The man that did the pumping was very nice and knew what he was doing. Good person to do business with
    • Company's official reply February 5, 2019, 7:41 pm
      Thank you very much Mr. Beard. We value your business and appreciate the kind words. We look forward to working with you in the future.
  • April 25, 2018, 11:19 pm
    Excellent service!!’ And excellent price! Would recomend them highly. If we ever need service again they will be the people we contact.
  • January 26, 2018, 1:28 am
    Prompt with responding and excellent customer service! Thank you!!!
    • Company's official reply January 26, 2018, 1:40 am
      Thank you Natalie! If you have any questions about your inspection, give us a call anytime.
  • November 28, 2017, 4:19 am
    I have used this company to service my septic tank many times and today I was shocked to find out they were attempting to charge me triple the cost for a service I have used with them in the past, sounded like price gouging (paid $130 for drain line service 3yrs ago today they were attempting to charge me triple $380 the cost for same service) I will say I will never nor recommend this company again. Thanks but no Thanks.
  • February 10, 2017, 1:31 am
    I would like everybody to know that this company is the greatest! I woke up this morning with my septic full and the filter was blocked I called every septic company that I could find which I called 3, will nobody would call me back and the one that did could not do it today, then I called Apollo and this lovely lady named Diane answered the phone and help me. I recommend this company when you need anything done.
    • Company's official reply February 10, 2017, 5:13 pm
      Really appreciate the Kudos! We strive to educate people about their septic systems. We don't want them throwing money away & not solving the problem. The more you know, the more you save & life is good! I'm glad I could be of help.Thank you.
  • September 19, 2016, 5:54 pm
    Very knowledgeable stall and professional to boot!
    • Company's official reply October 10, 2017, 8:15 pm
      Tim, Thank you so much for your comments. We do appreciate our clients and strive to be as helpful as possible during a difficult situation. Dealing with septic issues is never fun!
  • July 8, 2016, 6:25 pm
    I called for a quote and they were able to educate me on the problem I was having with my plumbing and septic tank problem. They are someone you can count on for this type of work. Excellent customer service.
  • July 15, 2015, 6:46 pm
    Excellent service. They had to replace our septic. They were friendly and professional. And we will call on them again when needed and recommend this company
    • Company's official reply July 15, 2015, 7:06 pm
      We were happy to be of assistance. Any questions, any time, give us a call.

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