Advantages
quick delivery and quality furniture
Disadvantages
none
Comment
They are my go to company from now on for all my restaurant furniture needs. They have an excellent assortment of restaurant seating at affordable prices. I ordered 6 single and 8 double custom booths with a wood frame and natural wood finish. Delivery was fast, all booths arrived without a scratch. Extremely satisfied with my purchase.
Disadvantages
I rarely feel strongly enough about a place to write a bad review, but I truly had a horrible experience here. I took in 8 garments for alterations as I have recently lost some weight (about 15 lbs, so we're talking about taking in items one size down on average).
I picked up the items close to their closing time (mistake) and tried them on at home and was so upset. As you can see in the pictures, problems were everywhere - seams that were unraveling, seams that were horribly crooked
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, misaligned waistbands, etc. Angela had not taken any material out of the clothing, but had bunched it into the waistband, creating thick, uneven waistbands. This also created a tent on the butt you can see most clearly on the white shorts.
One of my favorite items I brought in is a reversible blouse. Despite discussing that it was reversible during fitting, Angela sewed the excess material over to one side, rendering it completely unwearable on that side and creating a crooked seam on the other.
When I went back to the store I was yelled at by Angela, called "too sensitive", and alternately told me that my request for my money back was unreasonable because of how much time and quality work she had put in, then told I got what I paid for because her work was cheap (as if). I was also told that she only did "alterations", not "tailoring" (despite the large neon sign over the storefront advertising both). I am honestly shocked she is proud of such shoddy work.
Now I am left with 8 garments I cannot wear until I can have another competent tailor undo her work and remake the clothes. She refused to give me more than 30% back.
I can't speak for their laundry services but do yourself a favor and take your alterations or tailoring elsewhere.
Date of services rendered
September 2023
Specialist description
Angela
Advantages
This is where God made a "great change" n my life, always will b my church home: Jesus I'll never forget, the Sunday afternoon n the Samual Hancock Autorium, what u did for me,how u set me free, 1964,..
Disadvantages
To me, it dosen't get any better, thank U Jesus,.
Comment
Delighted to c the great work continuing, as the Lord using Bishop Katchum/Sister Deborah,
Advantages
I like Richardson because it is bigger than Pasteur.
Disadvantages
I don't like doing remote learning like how I came in as a 5th grader in 2020.
Comment
Richardson is the best middle school in Chicago because I got to meet students from Peck and continued seeing my friends from Pasteur. my sister Ximena came to this school before, she came in to Richardson in 2017 and then she graduated in 2021.
Advantages
We worked with Celeste’s Flower Shop for our wedding and I absolutely loved our flowers. It was great working with Miriam — she took care of everything! She asked really thoughtful questions and had us share our Pinterest board to understand our vision. She captured it perfectly!! I look forward to working with them again for all of my floral needs!!
Disadvantages
None
Advantages
Amazing communication
Comment
Miranda went out of her way to build a comprehensive list of apartments that fit my needs. I've never seen somebody in her position put that much effort forward. It turns out I am staying in my current building - but would have loved to put something on the board for Miranda. She rocks!
I highly recommend Less Cleaning. The staff were super friendly and attentive. All my questions and concerns were fully addressed. Quick and easy quote via text. And my rugs looked amazing! Tell your neighbors about this local business. Thanks!
Comment
I danced with A&A Ballet in their Conservatory program from 2018-2019, and the Youth Company program from 2020-2023. The training gave me such a strong technical foundation, and truly set me up for my future in pursuing a professional career. I also received tremendous teaching opportunities from levels starting at Pre-ballet to adult ballet, having these experiences in teaching has made it possible for me to start choreographing as well. I am so thankful for my years at A&A, I would definitely
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recommend dancing with them if you are interested in building a strong technical foundation.
Advantages
None
Disadvantages
Should have found someone else or did it myself
Comment
HORRIBLE LEGAL SERVICE
Unfortunately, I was referred to chris acuna by another law firm to handle an eviction. If you are seeking counsel for an eviction(s) FIND ANOTHER ONE. In my opinion, this firm is strictly "TENANT FRIENDLY." As a landlord of a small property, I cannot afford to have an eviction dragged out for five to six months. I repeatedly asked chris to ask the judge to EXPEDITE the case. What did
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chris do, he requested continuous after continuous after continuous after continuous. By the time the case was finished I was out of $20K, plus legal and court fees. When I requested that the fees be included, chris responded "We won't ask for that because it shows the court, we are considerate." I am paraphrasing. I could not believe it, but please believe me find a LANDLORD FRIENDLY attorney. chris will take your hard-earned cash without breaking his smile. Here is another reason to RUN. The communication throughout this nightmare was disastrous. I sent emails and made numerous calls seeking updates, paperwork which oftentimes took weeks for a response. I honestly believe I was taken advantage of. Don't think twice, seek legal help elsewhere or do it yourself.
Date of services rendered
January 24, 2023
Specialist description
chris acuna
Advantages
They came to my house and I never had to venture out.
Disadvantages
All was good with the work performed.
Comment
I found his team on the internet so I had my worries. I was a bit leary at first because I have been scammed by contractors before but Omar was pleasant and put my mind at ease. I had an idea of what i wanted but Omar suggested that I do it a different way. I liked his recommendation and it came out great which I loved! Very professional and was a man of his word. Time
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and work related that is. I would recommend him and his team to anyone, please see before and after photos. Great Job Omar.....
Advantages
i needed to get my license plate installed but didn’t have the right backing, they ordered it on amazon prime for me, installed and all for no charge. 10/10 service
Disadvantages
nothing
Comment
great service
Advantages
It was clean and the doctor was extremely nice. I loved my experience there, but after was where I had issues.
Disadvantages
Where do I begin? I went in to get a spot checked on my face. The doctor was very welcoming and accommodating, however, when I got the bill, it was over $325. I was shocked! I called billing to ask questions on why it said I was an “level 3 patient” and the woman was so incredibly rude to me. I asked to speak to the manager before I got even more upset. The manager
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called me back the next day to tell me that they didn’t charge me that amount, but my insurance did! I told him that is not how insurance works and he kept telling me that story. He told me he would try to see what he could do and he would call me back…3 weeks later, I didn’t get a call back but I received another $300+ bill after insurance. I am extremely disappointed with how everything was handled. I feel very taken advantage of.
I do have to say Dr. Kollmann took the time to call me and text me back when I couldn’t afford another visit. I really liked her, it wasn’t her fault how I was billed or how I was treated after.
Date of services rendered
May 2023
Specialist description
The billing department (she was awful and extremely rude)
Marc the manager: he lied to me, never answered any of my questions, and then said he could accommodate by letting me pay $20 payments…I’m sir, that’s not accommodating. I’ve been paying bills this way for 20 years!
Went to cash in some lottery tickets a few days ago and waited patiently in line for the cashier to assist me. She instead took the man who had not only entered the store after me but was in line after me. I walked out......I went back today to speak with the manager about it and the manager basically says the other customers are more important so they will take them first and make you wait . I told him this was bad service as I waited in line and regardless what I was there for I was the next in
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line to be assisted. He didn't seem to care stating that there are self service machines. I explained that my issue could not be resolved by the machine which is why I was in line and no matter what I am still a customer and deserve to be waited on in the correct order regardless of what it involves. Will never buy so much as a bottle of water from this place. Very poor ethics and customer service.
Advantages
I got to learn how to drive more and better
Disadvantages
Everything went very well
Comment
Arno was a very good instructor and the main reason for my success.He was very cool and very observant of my driving and helped me fixed my mistakes I was making and I got better thanks to him.Arno makes a good impression on Ruiz driving school
Advantages
None
Disadvantages
Inattentive, poor communication, lack of responsibility or remorse, unprofessional
Comment
***STAY AWAY***
One of the most incompetent cat sitters I've ever dealt with. Randi took in our 5 cats while we were on vacation for a week. On the second day, I get a call telling me that 2 of my cats had jumped out of an open window. The next day, she texts me saying that 2 of my other cats also escaped from an open window. She claimed to open the window because her "AC is
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not working." She did not disclose this information when we dropped our cats off.
At this point, we have 4 of our cats roaming outside in an unfamiliar area. My family and I cut short our vacation and came back to Chicago and actively start looking for our cats. Instead of being helpful, she makes a plethora of excuses of why it was our fault for not informing her that they were "outdoor cats." As an "experienced" cat sitter of 12 years, she claimed that she only came to find out that cats escape.
She claimed to put up posts on social media (of which I only saw one on Facebook) of our missing cats. There were no posts on the Nextdoor app or on Pawboost.
The fortunate part is that her neighbors are some of the most helpful people I've met. From actively watching cameras to knocking on doors and keeping us updated, they went above and beyond for our cats.
As of now a month later, 3 of our cats are still missing and there haven't been any sightings. We are actively petitioning Rover to have her removed from their platform and may also pursue legal options. We don't want anyone to experience something like this especially during a vacation
Date of services rendered
June 3rd - 8th
Specialist description
Pet Sitter
Advantages
The owner was very friendly and discussed several options for repairing my damaged and broken windows. He expressed a sincere desire to meet my needs and quoted me a very reasonable price. He did an excellent job, and I am very pleased with his work.
Disadvantages
NONE
Comment
The owner worked around my schedule to setup times to work on my windows. He was willing to work on the weekend to get the job done. He was very helpful and friendly.
Horrible experience!!! This girl took my money and didn’t provide me with a dress. She’s a scammer! She is extremely rude, impatient and dishonest! No customer should have to experience what I went through. I do not recommend shopping with this company at all!
Advantages
Terrific parking both street and valet
Disadvantages
building /slow elevator
Comment
I've tried several programs and diets to lose weight with little to no results. While complaining to my co-worker and inquiring how she manage to lose weight. She told me all about Doctor's Orders weight loss and the Wegovy Shots. I started my weight loss journey a couple of months ago and I am astonished with my results. I can not thank Dr. Fini and Doctor's Orders weight loss enough.
Advantages
Liked nothing
Disadvantages
Disorganized and totally lacking in service.
Comment
I am new in the neighborhood and took in some cleaning and alterations (shorten pants). Went back to pick up my items and: 1. the alterations were not done. 2. They tried to give me the wrong slacks. 3. The could not find my shirts. And: NO apology for the mess. And: NO words of thanks for my business. I will NEVER go back to this place again.
Date of services rendered
June 8, 2023
Specialist
Disadvantages
DO NOT GO HERE!!! I was quoted and confirmed a completely different price (way less) over the phone than in-person. Also, Monica was demeaning and refused service to tint my windows due to me recording my car before handing over the keys. This was my first time receiving this service and at this location, she initially made me feel uncomfortable due to the lack of graciousness that is expected in customer service. According to Monica, if I can't trust her with my vehicle then why get
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the service. Trust with the customer is BUILT not automatically given. For my comfort I needed to ensure my new car was in good hands, which I as the customer have the right to. There's no policy from this business that I can't record MY car before leaving it. I was appalled that she refused service for simply recording the interior and exterior of my car for my own safekeeping. I felt that her ignorance towards me was coming from a place of prejudice as she tried to find a reason to not serve me, so I maintained my calm and left without any fuss.
Date of services rendered
June 6, 2023
Specialist description
A Hispanic woman named Monica
Advantages
None
Disadvantages
Tacky childish management ie. admission windows is there thrown were u wait to hopefully get to kiss employees foot to get in
Because what they’re most famous for more than anything else is customer abuse.
After waiting in check out line I was ignored at window although I politely asked 3 times if windows was open for check out. GM called me back ranting over me on endless tangents. GM refused to listen and when I wouldn’t apologize for complaining he hung up
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on me. That was after I’ve paid several times monthly patronage fees of $266
Date of services rendered
May 25 2023
Specialist description
Short
Advantages
Terrible business. Booked my appointment on Monday. Tuesday I called to ask about the hair and she acted like she didn’t know I was coming. She then told me to text her to confirm for Thursday, which I did. Thursday comes and the person who told me to text is not there.
There are only two workers and 3 clients including myself. One of the clients was still waiting to be seen. I text the number and the person I confirmed says “I’m not there today”. That’s means I must wait for the
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other woman to get started or for the woman, who is getting box braids to get done.
I what’s the point of having a scheduling option that you don’t check? What’s the point of asking me to confirm my appointment if you aren’t going to be there or make sure there is someone here for it?
Disadvantages
The woman didn’t make it any better. I was rightfully pissed because I don’t have time to waste…. That’s why I made an appointment and didn’t just walk-in. If you own a business and you’re the reason for a customer’s complaint, have enough sense to apologize for the inconvenience. She instead doubled down on the unprofessionalism and went back and forth. Then says good luck with trying to shut down her business. I don’t give a rats tail about shutting down a poorly managed business’s I do care about warning other people who choose to schedule appointments because of time restrictions. Anyways. There are a few other shops in the area if you find yourself in my situation.
Comment
Look for other options
Date of services rendered
June 1,2022
Specialist description
Have no idea who she was since there was no one else there
Advantages
Pastor Norful is a true man of God, He is very humble, a great husband, father and son, I enjoy listening to him deliver the word, it feeds my soul.
Disadvantages
I would like to hear him in person more often. I wish he would come back to the southside church (Chicago).
Comment
The spirit of the lord is with him, when he walks in the room you can feel the presence of the Lord.
Advantages
They're top notch
Disadvantages
There are no cons with this company.
Comment
I was able to get a low interest home loan from my CREDIT KARMA app after fixing my credit. Are you looking to fix your credit, in order to qualify for better rates? I recommend Jerrylink credit group. They're fast, reliable and secure. You can reach out to them via jerrylinkgroup on gmail.
Hi Cosana!
We love hearing from you! Thank you for reaching out and providing us with valuable feedback. We take great pride in our work, and your review has demonstrated that is does. and appreciate you letting us know.
We hope to see you again soon!
Good day Maria,
This is Wilma the new Customer service manager, I've had a chance to review your complaint, and I'd like to apologize for the experience that you had. Thank you for taking the time to share that with us so we can make it right.
Comment
5 stars for Gino! I’ve been an avid fan of NBC5’s Alex Maragos for years- (sidenote: as amazing as he is on tv, he’s an even better all-around person). After catching wind that Gino DiFranco was Alex’s barber/stylist, I sought Gino out.
From the very first haircut, Gino has consistently done the impossible: make me look and feel like a movie star every time I leave the barber chair.
Gino has been considered among THE #1 best barbers in the Chicagoland area for decades.
You can
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expect the highest level of professionalism, attention to detail and craftsmanship, and genuine kindness and care for his customers. To him, you are family and he will always go out of his way on behalf of his customers. Nicest person. It’s no wonder he has built up such a loyal following and satisfied customer base! Wasn’t long after family and friends noticed Gino’s sharp cuts… fast forward to today, they are proud and loyal customers of Gino’s too!
****Update: just visited Gino's new salon at 311 W. Superior. Wow. It left me thoroughly impressed. Sleek and modern, yet still maintains an inviting and comfortable atmosphere.
Gino's dedication to his craft is evident in his new location and I know that it will continue to provide amazing service for years to come. I HIGHLY recommend Gino to anyone who is looking for a talented and caring barber.
Comment
In my opinion one of the worst agent I had “pleasure” to deal with. I had insurance with (paid yearly in advance) him from August 2021 to August 2023.
In July 2022 we had tornado and bad wind and my roof start to leak. I made claim and first inspector was here in August 2022 ( he said that was old roof and wether had nothing to do with it) and I request another inspector who said the same thing ( he came end of September 2022 and I received report on October 15th) They send me a letter
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right after 1st inspection that they will kick me out on February 24th 2023 if I won’t repair my roof even my policy was still valid for another 6 months. So literally they give me 4 months in winter to actualy fix it. After he spoke to me, he said that I should fix my roof right away, when I told him that I couldn’t do it because I was scheduled for another inspection he told me that was my problem ( so how would 2 nd inspector even see the damages). This conversation was on 1-2 week of February and he told me he can not help me with anything and I was on my own and didn’t even wanna move the date for few weeks until wether will allow me to fix the roof ( which I did on March 15th- brand new roof which I paid in full) Never again pick up his phone ( only secretary) or call me back after my masseges. Terrible agent and nobody should go with that coward.
Date of services rendered
August 2021 to August 2023
Specialist description
Zenon Palka
Disadvantages
Management Skills, Wont respond to emails, calls, texts,
Comment
STAY AWAY!! We hired Jeremey and Stacey back in 2021 and are still dealing with warranty items that are in our contract that still have not been resolved. It has been a very disappointing process. We spent over 50k with them and cant even get a response. Jeremy will not provide a cell phone #, and will not respond to emails. They constantly change their emails, and only provide their "business" phone # so they make
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it very hard to get in touch with them. During our renovation process they installed metal panels, which were damaged during installation, and started to erode. In our contract it states all items have a 1 year manufacture warranty. When I reached out to get them repaired, we were told that replacements have been order and will set up a time to get scheduled, we are now going on over a year and still nothing has been done. This is one example of poor management on their end. We have been more that patient with them, but at the end of the day I hope they read this and when Jeremy stood in my house looked me in the eye and said he would make it right he has not. We even referred them business to friends and they still are ignoring us. I have more examples of them lying and taking advantage of us, but just like typical contractors, they hope you just forget about them and move on. Feel free to call me, My name is Jared and my cell is 847.274.9132. Once they got their money you will never hear from them again.
Jeremy and Stacey, I hope you do the right thing.
Date of services rendered
May 2021
Specialist description
Jeremy and Stacey, owners of the company
Advantages
It was right down the street from were we live
Disadvantages
I don't have any
Comment
everyone was great they took care of us and always kept us in informed on our vehicle I can't thank them enough for all the hard work they did on our jeep thanks to your staff and everyone thanks so much 5 star to you all
Contacted for staircase tuckpointing, Highly recommend company Good quality work, did everything as proposed in the timeframe as promised highly satisfied would use his services again
Comment
They are experienced editors who are always willing to help. They've done excellent work. This saves so much time and my sanity. Indisputably professional and, thus, reliable. My English is getting better.
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