Comment
fast, friendly, and affordable. I can't say enough good things about Shook Towing. We broke down on the highway and he got to us in our time of need. He treated me, my wife, and my kids like family the whole trip. Any towing needs call this company. You will not regret it. Thank you again....
Advantages
Well.. I took my cape and they did a good job.. Superfast service which I like..Their social skills are as friendly as their customers, a reflection so treat them right but has nothing to do with getting the job done..
Advantages
Initially friendly helpful customer service. I chose to support small local business rather than ADT.
Disadvantages
Worst decision ever. Overcharge twice for services. One example, $425 to install a Ring doorbell that I purchased. That was after a previous service call where the technician was shown the problem. After a previous visit where the problem was assessed it still took 2 hours to come back and install a Ring doorbell. Since I’ve had such bad luck I offered to buy out my contract
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(a reasonable % of remaining balance). They wanted full remaining balance and tried to justify a $425 Ring doorbell install and this is the second time the technician had come to our home and it supposedly took 2 hours and my door chime was replaced with something I didn’t want. I had to pay for that also. I was offering $1000 to let me just walk away. You’re getting money upfront and we don’t have to deal with each other ever again. I’m not the type of person to raise this much heck about something but I refuse to take a screwing and just sit back and smile.
Comment
No need to beat a dead horse. I just added ADT to a different property. They could have had that business along with several other properties but I guess the short term greed outweighed making something right and getting more business because of it.
Date of services rendered
Last service was 6-14-23.
Specialist description
Don’t remember his name.
Advantages
Spacious, nice neighborhood.
Disadvantages
No exercise accommodations for adults other than a poorly maintained basketball court.
Comment
I think a fitness trail with accommodating fitness stations and a better maintained basketball court would be a marvelous benefit.
Advantages
Jessica is an amazingly kind and bubbly woman. When it came to my wedding cake she was easy to work with, was willing and excited to work with my custom flavor combination (matcha & lavender cake with lemon icing), and was extremely professional and made helpful recommendations. When setting up the cake at the venue, there was an unforeseen issue, the glass piece holding my cactus would slide on the floating tier stand. Jessica was unfazed; she immediately sent her husband off into town
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for a tub of icing to secure the piece to the stand while she finished adding my hand painted flowers to the cake. The photo does not do the cake justice. It was so beautiful, and tasty! She is extremely talented and conducts herself very professionally. She absolutely outdid herself, and I would hire her again in a heartbeat.
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