Cinemark Downey and XD

Cinemark Downey and XD

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(562) 803-30... — show
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Reviews about Cinemark Downey and XD

4.6
  /  1,064 ratings
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  • January 17, 2023, 4:05 am
    I like this place, but when I lost my beanie and called to see if they could find it, they said they had it. Immediately, I went back over there and told me that they no longer had it.
    Other than the customer service is top notch, but always leave your hat or beanie in the car.
  • January 16, 2023, 6:40 am
    Loved this place
    Atmosphere beautiful
  • January 14, 2023, 11:39 pm
    The recliner seats really made it easy for the 3 hour long movie “Avatar”
    And there's an amazing coffee shop in front of the concession stand serving great delicious beverages
  • January 14, 2023, 7:21 pm
    Me gusto mucho la sala todo estuvo cómodo, pero solo una cosa no me gustó el baño, el papel higiénico estaba demasiado delgado que las personas no podían agarrar y había tirado mucho en el piso, siento que es algo importante que los baños tengan buen servicio.
  • January 8, 2023, 9:33 am
    The best!
  • January 7, 2023, 4:12 am
    Clean and Great place to watch a movie with friends and family exelent movie sounds.
  • January 3, 2023, 11:02 pm
    Great place to relax with the kids.
  • December 29, 2022, 12:55 am
    Been here a couple of times, the food delivery is good. On my recent experience with avatar, i expected the picture to be looking amazing and smooth(3d XD). Turns out the whole thing was just blurry and low resolution. Amc did it better go there for hi resolution. Much better experience and the picture was in much more detailed
    • December 29, 2022, 5:26 pm
      Hello, Raven. We are glad that you always had a great time with us, and it is disappointing to hear that we dropped the ball this time. We always strive for excellence and this is not the movie experience you should expect from Cinemark. We would love to make this right and appreciate it if you’ll share comments with us at 1-800-CINEMARK or cinemark.com/contact-us.
  • December 25, 2022, 9:02 am
    Come early for the concessions. They don't have any soft serve ice cream at the moment.
  • December 25, 2022, 7:17 am
    Great place, clean and friendly staff.
  • December 22, 2022, 8:40 pm
    We have tried many theaters in greater LA and drive over 30 mins to come to this theatre for the luxury loungers. All the employees are so nice and the theatre is really clean.
  • December 22, 2022, 8:11 am
    I payed 2 extra dollars to have my order taken to my seats because I didn’t want to go through all the trouble of standing in line with 4 children with me. I received two big bags with my order at the door and the cheese for my nachos was cold. Last time paying for a service that at the end of the day I had to complete by myself
    • December 23, 2022, 12:38 am
      We're very sorry to hear that you didn't have the best experience with our team, Carolina. Providing excellent customer service is our top priority here at Cinemark. Please reach out to us at 1-800-CINEMARK or cinemark.com/contact-us so we can look into it and address the situation directly.
  • December 22, 2022, 4:58 am
    It's always a good time here. I have never had any complaints, especially since I go so often
  • December 20, 2022, 5:02 am
    Love the chairs. their recliners.
  • December 18, 2022, 9:42 pm
    I LIKE THE MOVING SEATS/RECLINERS....MAKES YOU FEEL ALL COMFORTABLE WHILE WATCHING A MOVIE.....ALSO BECAUSE THE SEAT MOVES AND SHAKES TO WHAT IS HAPPENING WITH THE MOVIE THAT YOU ARE WATCHING.....IT GETS A LITTLE TOO CROWDED AND PEOPLE BE LEAVING A MESS ALL OVER THE PLACE PURPOSELY.....BUT OTHER THAN THAT, ITS A REALLY GOOD PLACE TO GO WATCH WHATEVER MOVIE YOU AND YOUR PEOPLE DESIRE TO WATCH....I RECOMMEND ANYONE TO GO CHECK OUT THIS MOVIE THEATER PLACE....
  • December 13, 2022, 9:37 am
    Dope spot to watch a movie. The seats are the best part! The staff isn’t all that great, but it’s still worth coming to watch a movie.
  • December 13, 2022, 2:59 am
    Great atmosphere like that you can choose your seats prior to arriving. A variety of snacks and their service was pretty quick. Theater were very clean and quiet which made the experience even more better. I definitely recommend this place.
  • December 11, 2022, 6:28 pm
    What can I say a great theater I must have my popcorn and drinks
  • November 30, 2022, 6:23 am
    Employee was in the all gender/accessibility restroom not only did he take over 8 minutes he flushed and walked out putting on his apron, sicko didn’t even wash his hands he’s the one that was serving pop corn
    • November 30, 2022, 10:00 pm
      Hi Sebastian, we are sorry to hear this. This is far from our usual high standards. Please drop our team a message at cinemark.com/contact-us or 1-800-CINEMARK so we can look into this immediately. Thank you for bringing this issue to our attention.
  • November 29, 2022, 3:59 pm
    Went to go see Wakanda Forever
    We had rented out the whole theater
Average rating - 4.6 based on 107 reviews and 1,064 ratings