Royal Diadem Jewelers

Royal Diadem Jewelers

Will open in 11 h. 40 min.
Address
Working hours
Sun
Closed
Mon
10:00AM—5:30PM
Tue
10:00AM—5:30PM
Wed
10:00AM—5:30PM
Thu
10:00AM—5:30PM
Fri
10:00AM—5:30PM
Sat
10:00AM—2:00PM
Official website
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Reviews about Royal Diadem Jewelers

5.0
  /  236 ratings
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All reviews 65
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  • October 12, 2022, 7:51 pm
    I visited Diadem's very elegant store today only to have a new battery installed in my wrist watch. The staff and owner were so welcoming and professional. I rarely patronize jewelry stores but it was such a pleasure today that I just might have to make an exception. I do highly recommend!!
  • October 10, 2022, 9:11 pm
    The prices are reasonable and they did a wonderful job repairing my bracelet. It's seamless you can't tell where the original break was in the jewelry. Thank you!
  • October 10, 2022, 7:37 pm
    A delight to shop in this store; friendly, polite, and professional sales staff. They are eager to help with the smallest item and are wonderful repairing old jewelry. They are THE BEST at designing your jewelry items and I find their costs are affordable.
    • June 2, 2018, 5:50 pm
      Carolyn, thank you so much for your kind words. We know that all repairs are important to our customers, no matter how small! We look forward to helping you again in the future.
  • October 8, 2022, 2:29 am
    Beautiful jewelry and very helpful staff who make you feel immediately at ease and happy you walked into the store.
    • October 9, 2022, 2:40 pm
      Thank you Lana for the kind review. We determined to put the customer first and provide the best service possible with the best value available.
  • October 6, 2022, 7:40 pm
    Royal Diadem resized a watch and repaired my engagement ring. The service was quick and friendly, the pricing and time estimate was transparent, and I got my jewelry back sparkling clean. They showed my my ring under a microscope, and verified the number of the diamond and the repairs so I could have peace of mind when I picked it up.
  • October 1, 2022, 6:44 pm
    All of the staff was very nice and knowledgeable and the jeweler did a great job fixing my ring! They communicated through the whole process as well.
  • September 22, 2022, 11:50 pm
    At Royal Diadem, I was immediately welcomed to the store. I had a simple transaction, a watch battery replacement, but Mr. Wilson took the time to explain the warranty and options.
    • September 24, 2022, 4:25 pm
      Thank your for the five star review! It was a pleasure assisting you with your timepiece.
  • September 22, 2022, 4:39 am
    Awesome value, selection, much more than a jewelry store. They can do all repairs as well as design or use your own design to create beautiful masterpieces. Customer service is like dealing directly with a close family member. Worth the drive from Winston-Salem and surrounding communities. A true Christian business in every way.
    • September 23, 2022, 4:07 pm
      Thank you for your kind words. Always nice to hear that customer's feel like family, and are willing to drive to support local, Christian business.
  • September 16, 2022, 4:39 pm
    Innovative designs with a friendly and knowledgeable staff. Definitely recommend!
    • September 16, 2022, 4:54 pm
      Scott, thanks for taking the time to leave us such a kind review! We appreciate you remembering us through the years and look forward to helping you again soon!
  • September 15, 2022, 4:21 pm
    Friendly and prompt repair as always.
    • September 16, 2022, 6:37 pm
      Thank you so much for your review, Mrs. Waldron. It is so pleasant to have kind and reasonable customers. We enjoy serving your jewelry and watch needs and look forward to another opportunity in the future!
  • September 15, 2022, 7:31 am
    I use their lifetime watch battery service, which I highly recommend.
    • April 16, 2019, 4:43 pm
      Thank you for your kind words. We understand that watch repair can be frustrating as it takes a while to be completed but is worth the wait. We truly do appreciate your patience and your business.
  • September 14, 2022, 12:48 am
    Did a great job of fixing my earring! Thanks to all.
  • September 9, 2022, 9:43 pm
    Took my girlfriend in to get her something special and found one of a kind sweetheart ring for both of us!! Nice people and wide selection..
  • September 8, 2022, 1:12 am
    Royal Diadem Jewelers is by far the best jewelers store I have ever set foot in. Not your cookie cutter jewelry store, everything there has character to it. The staff is very friendly, knowledgeable, and easy to work with. This is the only jewelry store I plan to us in the future.
  • September 7, 2022, 1:06 pm
    I went in to get my engagment ring looked at, the employees were amazing. Super thorough and friendly. Pick up was easy and went under the scope again to ensure I had my diamond. We will be back for a custom piece for sure.
  • September 6, 2022, 6:27 pm
    Had batteries replaced in two old wristwatches. Options on warranty were offered. Fast, courteous and professional. Thanks
    • September 6, 2022, 9:40 pm
      Thank you, Jim, for taking the time to leave us a review. We are very happy that we met, and hopefully, exceeded your expectations! We look forward to serving you again in the future.
  • September 1, 2022, 8:59 pm
    10/10. Friendly service, fair pricing… will bring all my watches here from now on.
    • September 1, 2022, 11:48 pm
      Thank you for the five star review. We work very hard to provide personable, efficient service that meets customer's needs, and we are thrilled to hear that your experience met that standard!
  • August 30, 2022, 11:26 pm
    Brian and his staff are great to work with. The Jewry is beautiful and unique. They know their customers and we always are well taken care of. Thank you Diadem!
    • August 31, 2022, 6:08 pm
      Thanky ou for your review! We work very hard to meet our customer's needs, and we are thrilled to hear when we are successful!
  • August 27, 2022, 7:30 pm
    They staff here were friendly and very helpful with my selection. True professionals with whom I will probably do my future jewelery business.
    • August 29, 2022, 4:59 pm
      Thank you so much for your review! We strive to provide the absolute best service to our customers, and we are thrilled to hear when we were able to meet a customer's needs.
  • August 26, 2022, 4:14 am
    Very welcoming the moment I walked through the door! I needed a watch battery and Kathy fixed me up very quickly! I had a few moments so found some pieces for my “wish list”. Kathy was so friendly and had creative ideas, all with no sales pressure at all!!
    • August 26, 2022, 5:27 pm
      Thank you for your 5-star rating Marlene. We certainly appreciate your coming to check us out and looking forward to seeing your get your wish list grown and taken home to you!
Average rating - 5.0 based on 65 reviews and 236 ratings

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