Excellent service and very clean vehicles. We booked round trip from Kona Airport to our resort and the service was exceptional. We were met in the terminal, and the driver handled our luggage and took us to an air-conditioned waiting new SUV and provided the best of service, our driver called ahead to a pub to order us some food on the way to our resort, as we arrive very late after most restaurants were closed. The return trip was even better, as we departed early in the morning, and the driver
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had coffee and some muffins for us, as it was 4:30am and nothing was open. So satisfied. Way to go Hawaii Island Limo!
Advantages
Renting the car was from ne
Disadvantages
When I picked up the car the gas tank wasn’t full. The Hertz guy said just bring it back at the same level. I took a photo of the gas gauge and when I turned the car in I showed the girl that the level was the same. She said no problem. A half hour later they emailed my receipt and charged me $20 to fill the car. What an absolute ripoff. They also don’t answer their phone locally so no conversation is possible. Don’t rent from Hertz at
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the Kona airport!!!
Comment
Terrible.
Date of services rendered
08/26/2023
Specialist description
Didn’t get the employee’s name.
Advantages
Amazing customer service!
Comment
I want to commend the manager Annette Palacio for exemplary service. I needed a battery to open the property gate so I could drive my car and keep the animals inside. I was biking or walking only at this point. This market didn't have the battery so Annette gave me the phone number for another local business but they didn't answer. She then, so kindly, offered to check in the Princeville store near where she lived - on her personal time! She came
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through the next morning at 7a.m! Wow! This went beyond great work ethic. It was amazing kindness and true aloha spirit. Thank you so much, Annette! You deserve a raise for the wonderful oversight you give to the Kilauea Market & Cafe.
Advantages
Glad I called Precision! Harry's daughter gave me a very affordable est.
Waited about two weeks for the windshield and said it'll take ~3-hrs total; come in at 10 leave at 1pm. But the time needed was now changed from 10am to 4pm wait time...Since I didn't want or have the time to wait that
long I then wanted to cancel/reschedule the job. We walk out to where Harry was working on a car and after hearing the my concerns
Harry Rock CastroThe Great (owner) lived up to his honest
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reputation - did the job in 2hrs incl. cleaning up the interior and xtra things needed for the job. Truely an honest man, an top notch expert at what he does, full of ENERGY AND HIGHLY ACCOMMODATIVE,
Top it off, I got a courtesy ride to 'n from KTA while waiting. I was so happy I had to give hugs to Harry. <smile>
Lacks professionalism and is very heavy handed.
I’m 82 years old and Dr. Ted was not gentle with me. He and I both watched the tremor in his hand, with focus he was able to stop it. I wondered if he was on drugs. He made a completely unusable bridge for me that I couldn’t use to speak or eat because it was so ill fitting. Before giving me the bridge, he angrily shaved the teeth down below my other teeth, so it looked ridiculous. I wouldn’t trust him to do implants either with his archaic equipment
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. He took old fashion X-rays for implants. He charged me for them out of pocket and then never completed the work. He will also try to do procedures that he’s not qualified for such as a root canal on a calcified tooth. Even a specialist that I saw wasn’t willing to perform the work. Before this dentist showed me his true colors, he did a bone graft in preparation for an implant. Several months later he did a second one. What he failed to tell me was that the first one didn’t take before he started working on the second one, which also didn’t take. He charged me hundreds of dollars out of pocket for shoddy work. Avoid this dentist at all costs!
The best orignial designs on quality fabric, comfortable and easy to wash and wear. I have been wearing Na Makua clothing for decades and I'm so happy to order online and still get the same style, quality, and comfort, perfect for Hawaii or anywhere. They even have sale items. Mahalo Na Makua!
Comment
Very friendly and excellent service, both my grandparents and my parents love the furniture and decorations they got! I even bought some fu dogs and cabinets to make my apartment look nice!
Advantages
Rogers guitars has repaired all of my guitars and have always, always done an excellent job. My arch guitar fell off it's stand the other day and broke one key and went out of tune, so it's time to bring it in for repairs and check if the neck needs adjusting. Thank goodness we have someone that can do proper repairs at a reasonable cost. Thanks guys!!!
Advantages
Joanne King is very caring and giving.
Disadvantages
Wish I could see her more often.
Comment
I went to see Joanne King for some yoga therapy. She was kind, warm and welcoming. She demonstrated one exercise where she laid on the floor and asked me to sit on her waist. With her hands and feet, she pushed her body along with the weight of mine off the floor. So strong and flexible. Afterwards, I felt her hard biceps. She smiled as I kissed them both. Then she embraced me and guided me
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inside her. She encouraged me to release myself and not hold anything back, while she rode me hard. When I released, she had a big smile. She made me feel loved and valued. I've been seeing her ever since for yoga therapy. Highly recommended!
Advantages
None. Run!
Disadvantages
This is an expensive scam. I went as far as buying the eye cream which appeared to work when I was there but has not had any results since I’ve been home. We did the demonstration with the red light and they tried to scam us for an outrageous price to buy it, we were told initially that we would have results with one treatment. Pushy salesmen that won’t take no for an answer. Told us we could return in 14 days and we took them at their word. Liers! Don’t go in
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their store! Con artists!
Date of services rendered
2-10-23
Specialist description
Mediterranean pushy salesmen
Advantages
He's a friendly guy, but that's about it. His work is not impressive, and he's spiteful.
Disadvantages
We hired him with specific instructions not to use filters on our photos, and we hired him with an extra shooter so that the two of them could get better coverage of the event. Instead of doing that, they stayed together the entire time (and each is in quite a few of the other's photos), and they focused a LOT on the groom and groomsmen, without hardly photographing the bride or bridesmaids
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until after the ceremony. He took NO photos of the wedding party line up (bride and groom standing with groomsmen and bridesmaids) until specifically requested by the Bride during the reception. We received ONE photo from that line up, and the groom's eyes are closed. All photos look very filtered, and the colors are off as compared to our guests' iphone photos (see examples below). His second shooter also posted videos on social media without tagging us, and when we requested them, Mike Pham refused because they "dont do previews." Then we didnt even get any stills from those videos when we got the final photos themselves. When these things were raised to Mike Pham's attention, he offered to sell us the "raw" photos for $800. We countered that we believed $400 was fair, in light of the issues. His response: the untouched photos are no longer available. Period. We have offered to pay the full $800 many times, but he refuses. He repeatedly blames issues on us, complaining, for example, that the bride "wasnt dressed" when we arrived at the venue. But we hired the guy to take a getting ready pic of the bride and bridesmaids, which we didnt even get because when we arrived, he was nowhere to be found. (Turns out, we now know, he was shooting the groom and groomsmen the whole time.) We offered not to leave bad reviews if he would promise to learn from the situation and would not make the same mistakes again. He has accused us of extortion. Long story short: save yourself the headache and do NOT hire this guy to shoot your wedding.
Comment
The worst part of the whole situation is his refusal to sell us the "raw" version of our photos, even for the price he first offered. My mom tried calling him dozens of times, and he never once answered the phone or returned a message. Very negative experience that others should not have to put up with. Hopefully this review helps!
Date of services rendered
November 12, 2022
Specialist description
Mike Pham, owner.
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