El Capitan Theatre

4.7

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Address

Los Angeles, CA 90028, 6838 Hollywood Blvd

Metro:

Hollywood/Highland 138 yd

to metro station Hollywood/Highland — 138 yd

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Working hours: Sun

24h

Mon

24h

Tue

24h

Wed

24h

Thu

24h

Fri

24h

Sat

24h

Official website: elcapitantheatre.disney..

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50 photos El Capitan Theatre

Reviews about El Capitan Theatre

4.7

/ 161 reviews and 1058 ratings

Rating is formed based on customer reviews, ratings and telephone surveys.

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S B.

January 12, 2023, 3:36 am

This legendary theater opened in 1926, and premiered “Citizen Kane” in 1941. It is a historic and gorgeous Hollywood landmark done in an ornate Spanish colonial “revival” style. It's a must see, but the customer service leaves a lot to be desired I was literally face palmed (hand with palm out, in my face) by an employee of this theater tonight, when I was about to walk in 5 minutes before the 7pm showing of “Avatar: The Way of Water”. It was at the ticket booth by the woman with long dark brow n braided hair who works inside the booth. I had just approached the window at the classic style outside ticket booth, smiled and was going to show her my phone with online ticket but before I said a word she glanced at me, looked away and then put her hand out, palm in my face to block my face from behind the booth's glass. And she kept her hand there until another employee saw me standing there slightly aghast so I walked over to him. Why did the woman in the ticket booth do this? This a Disney theater. It's horribly rude. I hadn't even asked a question yet. I could have been asking to buy a ticket. Luckily I had already prepaid my $24 ticket online. I can't imagine what it would have been like buying a ticket from her. The theater was almost empty on a Tuesday night; there were about 10 people in the auditorium. I told the security guard that let me in to the left of the ticket booth about the face palm as he scanned the QR code on my phone but he just shrugged. The woman in the ticket booth stared at me sideways as I walked in. Maybe she was in a bad mood but it's no way to treat customers. They have a lot of security and a very sensitive metal detector (I even had to remove my wallet which doesn't happen frequently). Maybe there have been security problems since it's on Hollywood Blvd? The security I can understand, but the rudeness I can't.
It's a magnificent theater, but you can't have a ticket booth treating customers like that at a Disney property. It's impolite and potentially bad for business. Especially sad as it's a family orientated theater. It's not cheap either, but it's a real experience to see a movie here. A small bottle of plain water is $6, but that's pretty standard these days at the movies, so be prepared for that too.
Besides that one hiccup with the ticket booth which kind of ruined tonight's experience, I highly recommend that when you book your seat to try out the top balcony front row for seats. It's the best view, fairly unique as most movie theaters don't have balconies, and perfect distance from the screen and you can really see the entire theater with its beautiful interior. Films have custom themed light shows before they start. … – show

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Chris W.

January 11, 2023, 6:41 am

Go anytime there is a disney movie

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LULU P.

January 9, 2023, 10:52 pm

We went there for 100 anniversary 4 movies matinee and my kid's had a blast

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Maria M.

January 9, 2023, 12:59 am

It has been a long time since I have been to El Capitan Theatre. But I still love it until now. Can't wait til the next movie.

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Алекс М.

January 1, 2023, 5:35 am

Старенький, но знаменитый кинотеатр. Экран маленький.

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Angelica B.

December 28, 2022, 11:59 pm

Definitely worth attending at least one time. Live organ, light show, friendly ushers, and special guests appear before the movie. Only downside is the seats are a little small and close together.

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Bill T.

December 28, 2022, 11:39 pm

Hopefully you will get their early and get a great performance by their organist. That alone is worth the price.

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Jorge F.

December 27, 2022, 7:17 am

Great place to watch movies

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Laura P.

December 21, 2022, 1:28 am

Loved it!! Went to see Avatar: The Way of Water and it's was awesome!! Very clean, friendly staff, definitely recommend this theater!!

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The I.

December 20, 2022, 5:55 am

Awesome place to watch new releases of Disney movies! Hasn't changed since I was a child!

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johnny j.

December 18, 2022, 8:41 pm

Worst movie theater in CA, the screen and sound are too old for today's movies

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Derek Z.

December 15, 2022, 12:25 am

Watch the cast and crew screening of Avatar

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Jac M.

December 3, 2022, 1:02 am

The staff was amazing and did everything they could for my son with sensory issues. Great experience

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Kay J.

November 30, 2022, 12:24 pm

Fun venue. Parking is a pain. Security is a little rough.

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N. R.

November 27, 2022, 7:20 pm

GREAT experience
Not crowded on opening weekend. I enjoyed seeing the costumes downstairs.
El Capitan restrooms are located downstairs. There is no elevator

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Jessica C.

November 27, 2022, 10:05 am

I wanted to give this place another opportunity after the buzz light year movie.I was very disappointed the movie at the end continued to play without sound towards the end. The lights turned on it was a hot mess

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craig s.

November 25, 2022, 11:30 am

The staff is very efficient, I got my movie merchandise and saw the costumes. It is a tourist trap though. I can cross it off my bucket list and never go back.

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Manny A.

November 25, 2022, 1:08 am

Great place to see a great movie

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Baron J.

November 23, 2022, 11:24 pm

Watched the opening day showing of Wakanda Forever. Picture and sound were fantastic!

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Carlita R.

November 21, 2022, 9:47 am

Increible experiencia! Muy recomendable, cualquiera sea la pelicula que esten dando…

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