Horrible customer service. Melvin the night time employee is so rude and disrespectful swearing at me because I asked him to turn on the vacuums cuz he decided to shut them all off 20 minutes early. 3 different disgruntled customers due to this…
If you call them for service. Problem not solved by them in one trip they will charge you again for second trip just to come and fix same problem. No matter it's their fault or not. No other company around the area for services they know so they…
I have rented trucks from other U-Haul locations in the past, but the U-Haul location on Memorial Drive in Chicopee Massachusetts was the best experience. The gentleman at the call center put a reservation on the cargo van I needed. The day I went…