Advantages
David is a good rep, always on time and takes good care of my companies needs.
Comment
David is a good rep, always on time and takes good care of my companies needs. 2 thumbs up!!
Advantages
Personal service, they take the time to really get to know you and your needs.
I originally worked with Ashley then when renewal time came up in one year, I worked with Kailyne. Both are extremely personable and knowledgeable. I had a lot of questions and wanted to make sure I was getting the best value. Kailyne remained calm and friendly when I repeatedly asked questions or made changes, and I can honestly say that I had a good time working with her. I feel confident that I am
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working with a great agency and great people, and that if I do need to file a claim, they will really work with me to resolve it on my behalf. Farmer's is a steady, reputable company and will not go away, as so many have. And having a local agent is much better than someone online - who could be anywhere. Give them a try next time you need to renew! You will end up smiling!
Advantages
After a terrible flood that ruined my hardwood floors, Cory and his team came to my house to dry everything out and pull up the wet flooring. I cannot speak highly enough of Cory and his guys. His guys left 10 industrial blowers to help dry things out. They were there every day for over a week to check on the dampness, they were ALWAYS on time and ALWAY helpful and courteous. I truly cannot speak highly enough of these gentlemen and would have absolutely no hesitation in recommending
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them. THANK Y0U
Disadvantages
Absolutely none
Comment
First class all the way.
Advantages
Availability
Disadvantages
Got charged more than what was advertised
Comment
No way to contact anyone about issues
Date of services rendered
August 29th at 7:30pm
Specialist description
No employees to be found
Advantages
I contacted DLT and spoke and texted with Lorenzo several times. He was friendly in all our communications.
Disadvantages
Lorenzo asked for a deposit of $250 for a tree removal job at our home. I sent the check but Lorenzo never showed up to do the work.
Comment
I communicated with Lorenzo several times about him cashing my check but not doing the work. He always apologizes and says he'll send a reimbursement but never does. I doubt I'll ever see the refund and he never did the promised
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work. He has repeatedly lied about refunding the deposit money and from my experience he clearly scammed me by promising to do a job, accepting a deposit for the job and taking the deposit money, but never showing up to do the job. He has even told me he would mail a return check but that was bogus and no repayment every come. I warn everyone about doing any business with this guy.
Date of services rendered
Deposit check was mailed and cashed in March, 2023 but the promised work was never done.
Specialist description
Lorenzo de la Torre
don't rely on the authorized dealer to install these properly or if they do, they do not stand by their work. they install it improperly then want to charge you when their work fails. the extra warranty suddenly doesn't include labor for them to come fix what they did wrong. the service after the purchase is abysmal, even with the extra warranty.
Advantages
Horrible place
Disadvantages
Horrible customer service
Comment
Went in with a flat tire. The woman there would not stop flirting with my husband had we not needed our tire fixed we would have left. Thank goodness we live far away from that place was just driving through.
Date of services rendered
7/10/2023
Specialist description
Owner
I was very impressed by Mr. Cook's expertise and experience. I was having a hardware problem and he patiently listened to my attempts to describe my issue. He offered to look at my computer and hooked it up to his equipment to test it. The issue was solved and he showed concern that it stayed solved by checking back with me the next day. His fee was very reasonable. I will definitely be calling him in the future for any computer problems I may have.
Advantages
We try and maintain a clean environment for everyone. We receive new items monthly.
Disadvantages
We the staff deal with hard situations. It's an adult store. Folks should act accordingly. Yes we require an id. Many times we are told by strangers how we should run the business. Some folks will be upset because we don't allow them to smoke and do drugs in the parking lot. Please don't come under the influence. We try and provide the best customer service possible. We will not tolerate
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being belittled or mistreated.
Comment
We are open 23/7 .
Advantages
I can get in and out quickly.
Disadvantages
Not allowed to wash the last hour of operation. Rules are rules there.
Comment
My washer is on the blink waiting to be serviced. I walked in at 10 p.m. with 1 small load and was turned away even though I told the attendant I didn’t need to use the dryer. The place was almost empty and was told there’s another laundromat down the road.
Date of services rendered
7/14/23
Specialist description
?
Advantages
Leyba's did the work quickly and was reasonable with the price. I was passing through Gallup and had van trouble. Leyba's diagnosed the problem and repaired the small rv for a reasonable price. Good people.
Advantages
Used to love this place. Used to always get a great wash with no bugs left and friendly staff
Disadvantages
Rushed through so fast my air dryer was running while they were still drying the truck in front of me. In fact they had to restart the air dryer and pull me forward. Got home and there will still bugs all over the front and streaks left all over.
Comment
I used to swear by this place and would recommend it to friends. No way now. ALWAYS new people there in training. There must
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be a problem keeping good people. I thin I am done here. I’m sure there are car washes in town who still give a crap about how they do their job. Done.
Date of services rendered
May 19 2023.
Specialist description
Some employees look addicted to who knows what. Always new people being trained.
I've never been able to get them on the phone, or email. Not even to volunteer. Also, I read on their website, they don't take strays. "For legal reasons". This qualifies as "stray". Ah, but cuter and younger. The cat I rescued, an older tom cat, btw, that I "tried" to talk to this place about, I found a home for. Much better. I stay in contact with them. Wouldnt get that at kitty city.
If you claim to be so "caring", have the cajones to say, We cant take him at this time. Pretty disgusted.
Advantages
We have hired Baby Gorilla Tree Service to work on our huge elms and poplars multiple times, and are confident that Anthony and his highly skilled team are at the top level of tree workers in NM. We are relative newcomers to northern New Mexico, and Anthony's knowledge and experience has been invaluable to us in understanding and addressing all things arboreal in our beautiful but sometimes challenging new environment. He and his tight-knit crew are a pleasure to be with, and seem to
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truly enjoy their hard work.
A recent example; in early spring 2023, an approximately 85' tall poplar tree fell without warning onto a corner of our home, embedding it's main trunk into the parapets and roof, and sending its extensive canopy crashing everywhere. Anthony returned my urgent plea for assistance within hours from another job, and reassured me that he would rework his busy schedule to address our emergency situation promptly. He was onsite later the same day to assess the situation and place a tarp on the damaged section of the roof. He and the crew were back in force the following day to carefully and efficiently remove the huge quantity of wood. To extract the massive trunk from the house without causing more damage was a technically challenging task. At a critical point, Anthony judged that his quite capable bucket truck might not quite be sufficient to safely pull the last very large section of trunk from the house, so he reached out to a crane operator, who arrived within the hour. Baby Gorilla Tree Service really came through for us in our hour of need!
Comment
This haircut was horrible! He had lines all over his hair. The top of hair was uneven and one spot was bald. I will never use this place again and would never recommend them. The girl seemed new and didn’t know what she was doing. I’m a hairdresser and to me this hair cut wasn’t worth $10 much less $99 I tipped her because I felt bad for her. But I will never use them again. Thank God Hair grows back
Date of services rendered
03/21/2023
Specialist description
She had glasses and she was
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wearing black and purple smock
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