When my Brompton's tire went flat today after I punctured it, I walked an extra mile (literally) to go here rather than a regular bike shop. And I wasn't disappointed. The staff were all incredibly friendly and knowledgeable and the store is…
2 minutes•Ninth StreetBrooklyn, NY 11215, 476 5th Ave, New York City
This store has maintained absurd social distancing protocols for months and months. I've waited in long lines out in the snow, sleet, rain and now baking sun, waiting for a disaffected youth to diagnose my bike. I've brought the same bike back to…
8 minutes•Neck RoadBrooklyn, NY 11235, 2679 Coney Island Ave, New York City
Came here to get my bike fixed after reading positive reviews. Was not disappointed as the workers were friendly and knew what they were doing. The staff that helped me could tell, from looking at it, what the problem with my bike was. The service…
I just received the best customer service I've had all year for the second time from Matt at Bicycle Habitat. The first time, I crashed my bike a few months ago, resulting in a lot of damage! Within a week, not only had Matt repaired all the…
3 minutes•Bleecker StreetNew York, NY 10003, 303 Bowery, New York City
Ian was VERY helpful & VERY informative! With Trek's high quality products and exclusive dealerships nationwide, I know I'm getting reliable, honest service.
IMPECCABLE PHONE SERVICE with Sam the Service Manager. I’m a beginner and had a few questions about the Domane AL 3 bike and inventory over all. Sam went above and beyond to adequately and enthusiastically answer all my questions and gave me tips…
Really nice morden bike shop,the decor is impressive,nice wooden floors,cool lighting,great set up.They have some really good trek bicycles. I own a trek my self, and have been riding the same one for about a decade.
The store manager Mira was so helpful and attentive. She hooked me up with safety gear within my budget and helped facilitate my flat tire repair, all while assisting the passing Brooklynites get air and tech assistance. Sidewalk service, felt…
Andrew is extremely knowledgeable. He always helps me out with all of my bike issues and sometimes fixes things for free. I trust him with all of my bike issues too to bottom. Highly recommend. He is a Queens local.
THEY DO NIT CARE ABOUT YOU OR YOUR BIKE NOT WORKING THEY DO NOT GOLLOW THE CONTRACT AND THEY WILL TAKE EVERY DOLLAR FROM YOU THEY DONT CARE IF THE BIKE WORKS OR NOT
Bought a bike and the chain broke halfway home. Had to walk the bike all the way back. Store opening hours say open 9am Sunday including a flyer on the store front. Arrived at 9am on the dot to pick up my bike that was never meant to be broken....
They were really nice and willing to do some unconventional stuff. I appreciated that. But that's where the positives end. I have a group of friends who have all gone here for some time; and they have completely botched all the work we've had them…
Let me start by noting that I am a life-long rider of Trek bikes. I had them when I was as young as I can remember. I rode long-distance from Seattle to Minneapolis on a Trek. My Trek Domane road bike is in its 8th season. I ride a lot and I ride…
