Comment
I made a hair appointment with Hair Undone for a Tuesday afternoon. My husband and I traveled to Tampa that weekend before to see our grand babies. Our return trip was Monday and 2,000 flights were cancelled including ours (Covid related) I called hair undone Monday morning to let them know and cancel the appt. They were closed so I left a message. The next day I tried to explain the circumstances that were beyond my control and was treated with annoyance and sarcasm by the staff.
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They told me their policy and I still had to make payment. Well I have been receiving an invoice every week or so now saying I owe them money because I did not cancel sooner. These emails have been coming since august of last year! I contacted them last year to please remove me from these automated emails and the reception girl said she could not do this….”because they are automated”. What?? Surely this can be done. See the pic of my invoice below that I receive constantly. Can someone help me?
Ok I never write bad reviews but after almost a year this could border on harassment or the very least severe annoyance. Please remove me from the list and I will remove this review. Seems fair
Debbie Davis
Date of services rendered
July 2022
Specialist description
McKenzie
Advantages
They were nice
Disadvantages
My puppy got parvo they did not want to take responsibility for Any thing at All after 4 days of round clock medical care my puppy died nine days later . And there's no warranty.and our hearts are broken.
Date of services rendered
March 3 rd
Specialist description
Mike
Advantages
This project was a wall bookcase on each side of a fireplace. They designed a system to include the fireplace so it looked like it was all one built in system. The work from our introductory call to completion was all done within 3 weeks. We are very pleased.
Comment
Very professional and everything was performed in accordance with the schedule promised at every step of construction.
Advantages
We liked Kevin as a person
Disadvantages
We had property line issues and he did not stop installation or notify me even after the surveyor told him that he was 20' off our line. Now I have 240+' of fence that needs to be torn down and reinstalled. In trying to resolve, he has blocked me. Be-ware.
Comment
Use a real licensed company that details everything in writing and knows guidelines for fence installations
Date of services rendered
February 2023
Specialist description
Kevin
Advantages
Came when expected. Did a great job cutting a very tall tree close to the house without damaging other trees or shrubbery. Would definitely use again. Highly recommended.
Disadvantages
None
Advantages
The entire staff at CCPM are very easy to work with. Responsive to customers and to contractors. They go the extra mile to ensure customer satisfaction. They have local expertise and an excellent reputation.
Comment
Kind, Honest, Trustworthy, Responsive, and Accountable. Great folks to work with!
Advantages
The pedicure was awesome. Gloria was awesome. My powder dip manicure took forever. The manicurist was sweet and even gave my shoulders a massage.
Disadvantages
My low rating is because my nails chipped, broke and got full after 2 days!!! I always get powder dip and it usually lasts me 3 weeks.
When I went back today 5 days later to show them my nails the owner looked at them and told me they would fix them. Aaron (owner) buffed off the powder and re-dipped them. I was happy until…
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I saw him go to the register as I was getting up from the chair. I went to the counter and he actually charged me $30. I paid without a word but left there angry. I never had a powder dip chip on crack after 5 days! I will never go back there.
Comment
Owners are not friendly. The manicurists and pedicurists are very friendly.
Date of services rendered
February 28th 1st appointment.
March 6th -2nd trip to get fixed
Specialist description
Gloria- pedicure
Ana-manicure
Aaron- owner did repair
Advantages
I like the location, me myself i go to this school and I love most of the teachers
Disadvantages
Some of my teachers was vulgar and has a teaching way of a collage teacher and should not work here but yeah.
Advantages
Not a thing.will never go back.i haven't had my hair cut in seven years.wanted short med long shag all I got was bangs that are too short and a trim with some curlys that fell out before I got home.i have no style to my hair.Yes she was nice but my hair needs to be fixed
Date of services rendered
Feb 15 at 1230
Specialist description
Taylor said she had cut hair for seven years well she needs to do seven more.i could have gotten a better cut at the school.
We bought this property 3 years ago going on four years Creekside Burgaw North Carolina they came out and made some repairs that needed to be done they told my wife and I if we have any more repairs contact them and they will come back out again. this was time covid hit. We put another request in before our warranty ran out. They said our warranty is out and I told them to check YOUR RECORDS AND SHE DID AND SAID I SEE THE REQUEST MADE BEFORE THE WARRANTY ENDED. SHE SAID CONTACT TOM I DID HE SAID
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I WILL LOOK INTO THE MATTER AND COME OUT BUT NOTHING HAPPENED YET. ITS 2023 LOL 🙄🙄🙄 WHY CANT PPL DO RIGHT IN AMERICA GEEZ
Advantages
It was my pleasure to spend a lil time with them on my Valentine's day. Straight to the point...and the music being played made my visit that much more enjoyable. Thanks for ur assistance.
Advantages
Tam is the ultimate esthetician…if you are looking for someone highly skilled in her area, book an appt with Tam…you will not be disappointed! She has been trained to the highest level and is super knowledgeable about skin care! I have had lots of facials around the country but she is a cut above! She is not a one size fits all…she individualizes treatment based on your skin type/needs etc. I have seen her for years and not only do I look forward to the facial results I get, but
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I also look forward to visiting with her as she has become a dear friend! She has worked with celebrities and everyday people like myself and she treats everyone like they are very special…her personality is as good as her skin knowledge…her products are superior and she stays up to date on what’s new! I trust whatever she does or suggests for my face! Tam is a hidden gem in Cashiers!!!
Advantages
They are very clear on explaining any questions The service is prompt and efficient. We were so impressed by their work ethic. Happy to recommend this company. I would definitely use them again.
Comment
They are very clear on explaining any questions The service is prompt and efficient. We were so impressed by their work ethic. Happy to recommend this company. I would definitely use them again.
Advantages
-Fast
-Efficient
-Quality work
-Fair prices
-Pleasant and helpful
Disadvantages
There weren't any negatives.
Comment
H&H helped us so much with their same-day service. They were pleasant, efficient, and knowledgeable. We will use them again, without question. It's hard to find a mobile repair service that actually knows what they're doing, but doesn't charge an arm and a leg - but H&H fits the bill. Strongly recommended.
Advantages
Nobe
Disadvantages
Tell the truth
Comment
I made the appointment and was told by Danielle the Consultation was at no charge. Went to the appointment and when I left was told again by the person checking me out Consultation was no charge. Canceled the next appointment less than a mile down the road. I did not appreciate the way they were pushing the scripts. And was not interested in continuing with them for anything.
Anyway a few week later I get a bill for almost 500$. I called Danielle
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and she said it was a mistake and it would be written off. Again she Told me consultation was no charge.
This was August 2022. I am still waiting for the credit. The billed BCBSNC for things that Never happened during a consultation. I'm livid and they know it. I will not stop until this is over. Shady does not begin to describe their business model. I have contacted corporaye andvwill again. This happened at the Salisbury NC office. But, I understand it happens at all their offices.
Date of services rendered
August 2022
Specialist description
Danielle
Unprofessional. I would not recommend using them. They insisted that the full cost of parts and labor be paid upfront before any repair work was performed. We told them that we were uncomfortable paying the full amount ahead of time, but would pay for the diagnostic visit and part, with the balance paid upon completion of the work. At that point, they refused to work with us and suggested that we go somewhere else.
Advantages
I liked the atmosphere. Salon was very cozy and welcoming.
Disadvantages
First time visit, I have no opinion or disadvantages at this time.
Comment
I really enjoyed the staff and the service I received. Time management was awesome. The stylist (Shealeka) I had did an outstanding job on my hair. She was very professional and made me feel very welcomed. I love the fact that they specialize in Natural Hair and appeared to be very knowledgeable. Thanks "EGOZ" for making my first visit worth
I do not recommend Perri May. From my experience over the period of several years, I witnessed inappropriate behavior which I believe reveals that Perri not only lacks the skills necessary for this practice, but her actions can be extremely detrimental to her clients. She repeatedly failed to show the maturity needed to be effective and she is very susceptible to bias and collusion. Perri picks sides. I repeatedly witnessed her lack of integrity either by her being untruthful and demeaning, or by
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attempting to coerce significant, unnecessary fees and charges. Perri was investigated by the North Carolina Board of therapists for violations of ethical standards (this is public information). Perri prioritizes her personal needs over the needs of her clients and her actions have resulted in a very terrible outcome for my family. Please contact me for additional details as I would hate for others to fall prey to Perri’s poor judgement and self-centered motivations.
Advantages
Very pleased with the whole experience. We were not sure the exact toilet tank we needed and we received immediate help through the chat. Shipped out the very next day, packaged securely and with great care. The shipment coincided with the holidays and it was just sitting for days at the shipping carrier facility in our next door neighbor town but that has nothing to do with the company. The tank fits perfectly, model, color and all. Great company with outstanding customer service. We
It is January 03, 2023 and I am blissfully happy, not only because it is a New Year but also because WASHLAND is finally open! This brand new, shiny, and spotless laundromat is awesome for so many reasons. The machines are super-efficient and do not require a lot of detergent. The machines are also speedy. They use a card that can be loaded with whatever amount of money you want to add. The locale is very clean and hygienic. The personnel, specifically Kelly the owner (with her husband), is
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so welcoming, kind, and attentive. I mean she was ready and willing to help me fold my sheets! How is that for customer service?!!
Es el 3 de enero de 2023 y estoy felizmente feliz, no solamente por que es el Año Nuevo pero también por que WASHLAND finalmente está abierto. Esta completamente nueva, brillante e immaculada lavandería es asombrosa por muchas razones. Las maquinas son super-eficientes y no requieren mucho detergente. Las maquinas también son rapidas. Utilizan una tarjeta a la cual se le puede añadir cualquier cantidad de dinero que uno le quiera poner. El local es muy limpio e higiénico. El personal, específicamente Kelly la dueña (junto con su esposo), es muy acogedora, amable y atenta. ¡Digo, ella estába disponible y dispuesta de ayudarme doblar mis sabanas! ¡¡¿Como esta eso para servicio al cliente?!!
My cart was starting/stopping erratically when pressing the pedal. Took to Bent Wrench Carts for first time (Phil). Replaced all batteries, sent motor off to Concord and stated they tested controller. Upon picking up cart, Phil loaded and said it was still starting/stopping but not as bad. Got home and the cart was just as bad as before taking in. I took to another shop and they quickly diagnosed the issue was the motor was arcing on the armature in motor. They took band off motor and rolled it
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so I could get video of the dark black marks on the armature where it was arcing. Bent Wrench sends off motors so for warranty I would have to return the cart (me expense) and then haggle with a 3rd party over what was supposedly done on a rebuild. I do not recommend Bent Wrench for service related issues. My cart was a lifted 2004 Club Car IQ
Disadvantages
Brunswick Appliance scammed my elderly mother. I spoke to DJ and Venmoed him money for a new stove and he delivered an old rusted stove to my mothers house. He took the money and stopped answering calls 910-981-6871
Comment
Brunswick Appliance scammed my elderly mother. I spoke to DJ and Venmoed him money for a new stove and he delivered an old rusted stove to my mothers house. He took the money and stopped answering calls 910-981-6871
Date of services rendered
September 18,2022
Specialist
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description
DJ and Jessica from Brunswick Appliance repair
Advantages
Dr. Przynosch is great.
Staff is pleasant and helpful
Comment
The staff at Smoky Mountain Foot and Ankle Clinic in both Sylva and Waynesville are great. Pleasant and helpful. Dr. Przynosch is the best. I had a permanent screw put in two of my toes ten years ago from another Podiatrist in Asheville. One toe was worse after that surgery. I have very few regrets in my life, but that was one thing I have regretted for the last ten years. Took a lot to get up the courage to have a second
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surgery to correct the issue. My toes and my entire foot were always sore. One toe was completely over on its side. I could no longer walk barefoot. Dr. Przynosch removed the screw and replaced it with another screw. My toe is straight for the first time in my life and I am 66 years old. I am hiking in the woods with my dog again. Six week recovery and I am already wearing hiking boots. Dr. Przynosch is a very caring doctor. Great personality and so kind and extremely patient. Wish I had him perform the surgery the first time. Highly recommend.
Review of Waterloo submitted August 2021:
After our home suffered a major fire, we engaged with Waterloo. Clarence Garcia was supposed to remove all contents, take an inventory of every item, assess items conditions, and try to restore those we marked as keep.
1. Waterloo left a dresser, computer monitor, draperies, cable boxes, pantry and refrigerator full of food inside the house.
2. Upon visiting the Waterloo warehouse, we were told our house contents were in a particular section of the
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warehouse.
- We found some of our small 'keep' items. They had been roughly boxed and contained items that did not belong to us such as a zip lock bag full of gold wedding bands, a box containing medication prescribed to Clarence Garcia and illegal substances, knick-knacks, etc. We were unable to locate all the ‘keep’ items.
- Some of our furniture was missing, i.e., the dining room table and chairs, baby grand piano. We found them dusted off and placed in another section of the warehouse but were told they were not salvageable.
- Upon not finding all our belongings and searching for them within a very unorganized and dirty warehouse, we were asked to leave.
4. Nothing was restored nor attempted to be restored
5. The ‘inventory’ Waterloo presented to us was a collection of misrepresented photos ranging from a box full of shoes to a single bra pictured on the warehouse floor. We noted at least 5 items that did not belong to us.
5. They charged us and were paid by our insurance company, $41,000. We are trying to get most of that back.
DO NOT DO BUSINESS WITH THIS COMPANY.
Advantages
Wonderful people and wonderful service! These gentlemen went above and far beyond to get my car situated after a terrible, long drawn out hang-up with the insurance company and they made sure that said insurance company did not swindle or sell me short on the replacement components as well. I had no other way of knowing what the quality or age of the parts were that the insurance was attempting to replace in my vehicle but these guys kept me informed and I received the vehicle in better
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condition than BEFORE the accident. They cleaned and buffed and waxed, did the whole 9 yards the entire car over. Wow! I cannot recommend these fellas enough!
Advantages
Nothing yet
Disadvantages
Have someone to respond to me.
Comment
I sent my golf cart controller in to be rebuilt over 2 weeks ago. I can't find out anything about it. If you can not do the job, please let me know and send it back. I have found other people that will answer me and do the job.
Date of services rendered
You received my controller on Nov 18.
Specialist description
Have not talked to anyone.
Rings True did a great job resetting my family heirloom diamond into a more modern gold bezel setting. They also helped with the insurance appraisal, making it in easy process for all of my jewelry upgrade needs. I have had multiple pieces repaired and redesigned by Rings True and have always been happy with the results! Thank you Karl...😊😊
Disadvantages
I give up. Zero response from this company after months of calls and in person visits. Each visit requires starting from scratch. There is a reason for the BBB "F" score. I am done.
Date of services rendered
Over last several months
Specialist description
Counter staff
Advantages
Close to interstate connections
Disadvantages
Under new management. New management is forcing residents to pay $20.00 per month for Trash valet whether they want to use it or not.
Comment
Don't stop here. Changed management recently. Fear this is just the beginning of a windfall for the management company and empty pockets for the unlucky tenants. First, no utility bill since February, and then all of a sudden, without prior notice like everything else...BAM! All the utilities are due
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, along with rent in one month. Secondly, you will be charged $20 a month, $280 a dollars year ($48,280 for management annually) whether you throw your own garbage in the dumpster yourself or not. They will force you to pay for Valet Trash each month. So, advice, especially if military or teacher is to keep on looking, pass on by, they have discontinued the discount for your living here! UNDER NEW MANAGEMENT
Date of services rendered
February 14, 2022
Specialist description
Carlisle Residential Properties
Advantages
Best place ever!! Knowledgeable and friendly staff, clean gym & equipment, plenty of parking and all around positive atmosphere!!
Helped me tremendously after my knee replacement, highly recommend!!! 👍👍👍
Disadvantages
There is literally nothing they could improve on.
Comment
Give them a try for your physical therapy needs, you won't be disappointed!!
Advantages
Daniel is an amazing human. I love the energy he has while he is doing my first tattoo that means so much to me. The entire experience from signing up to getting the tattoo has just been better than I ever expected for my first tattoo at 49 !! I just adored his vibes!
Advantages
DISCRIMINATION/BUYER BE WARE
Disadvantages
DISCRIMINATION! AGAINST A PATRON WITH DISABILITY. CHECK BETTER BUSINESS BUREAU!!
I’ve had my hair balayaged by Sydney Dexter since she came here in early 2022. She referred me to Kelly, for a consultation for hair extensions. At the consult, Kelly said my hair was long enoughv, in good enoug condition to place extensions, she would email me pricing. The next day, the owner NIKKI, sent me an email, stating they weren’t a good fit for services
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and to go to another salon. I emailed her and asked why? She replied with another generic email. I explained I wanted a specific response since I felt this was personal and discriminatory, visibly I wearoxygen due to Covid last year. She stated all future appointments at her salon were cancelled. My daughter and I have been going to Sydney for a year. I almost died last year from Covid, was hospitalized, and wear oxygen at times. If I’m being discriminated against for the pulmonary fibrosis I now have to wear oxygen for, because she doesn’t want someone with oxygen in her salon, that’s illegal. Possibly it may discrimination for another reason, I asked 3 times via email. My exfiance is from this area so possibly that played a role? I do not know, since she provided no answer. The only visible trait different from me and others is I wear oxygen. I was only coming in for the consult because I was referred by my colorist. I have been going to my colorist for a year, and this OWNER decided for unknown reasons to refuse me to come back to my own colorist? This is not professional practice for any business in the area.i have paid in excess of $250.00 per visit, never late to an appointment, and the degrading treatment from this salon makes me wonder what else they will do to their clients by not backing up their services. BUYER BE WARE! I would NOT go to this salon if I was someone looking for a place to get their hair done if only because the Owner, Nikki, discriminates visibly against someone with a disability of having to wear oxygen. Since she refused to give an explanation I cannot see any other reason why, since I have not spoken to her in person and had no issues over the last year with my stylist. Good luck to anyone with a disability.
Date of services rendered
10/26/2022
Specialist description
Hair extensions
Advantages
Showed up
Disadvantages
Didn't clean. Didn't address damages. Left safety issues and created safety issues. Had missing items. Slow to respond. Spent around thirty minutes "cleaning." Denied issues.
Date of services rendered
2022
Specialist description
Heather, Jennifer
I'm not sure why you posted before pictures. One thing about Joey is that he completely empty out all paper ect from side doors, back of seats middle console etc. You can clearly see the door debre and behind the seat my Completed vehicles will never be signed off with that behind seat and in door. Once again another attempt to salvatage. You are posting a false review these pictures are before I services your vehicle.
Don't do business with SAS or sales rep, Greg Steckis. Greg made a mistake on our order. The company has done nothing to rectify his mistake. Greg's supervisor has never reached out to us. We have our emails as supporting documents. I now have $1470.00 in unusable product. BEWARE!!!!!
Advantages
Convenience of location from work to home. Other than that nothing more.
Disadvantages
Short operating hours. Closed on weekends. Long lines waiting to pick up prescriptions. Inside and drive through after it eventually opened back up
Comment
Pharmacy is worst place to get prescriptions filled. Numerous times I have issues with this store. Dr sent in Rx for husband, went to pick it up but not there. Waited a day or two and went back. Said there was no preescription. When they looked
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it was there but hadn't been processed because they were out of stock but never let us know. Order was processed and picked up a couple days later when they finally got it in Called another prescription in but it was never processed. After about a week spoke to someone who said the the insurance required a prior approval when I had already had the rx the previous month. No one informed me about the insurance until I finally went inside to speak to them. Was told someone should have called to let me know what the holdup was. Went last month for this same RX and I just found out today that they never filed it to my insurance so they billed me the whole price. Called this same RX on 8 Oct 22. Was told it would be ready after 1030 on Monday. I called on Tuesday, recording said that it was in progress to call back in 1 hour. Called on Wednesday morning and a recording said that the pharmacy is temporarily closed. At the time of this writing 13 Oct 22 the Pharmacy is still temporarily closed. No notification as to it closing and when it may open again. At this point in time I feel that this place needs to be shut down permanently
Date of services rendered
1 sept 22 when I was charged full price, not being submitted to insurance although they said it had been. 8 Oct 22 when RX was called in. 11 Oct 22 when I had called earlier in the day and said it was being processed but to call back in 1 hour. 12 Oct 22 when recording stated Pharmacy was closed temporarily. 13 Oct I had to call another Walgreens to get RX
Specialist description
unknown
If I could give zero stars i would. I wasn’t going to leave a review because I am at an age where I have learned some people are just scam artist and don’t care about other peoples hard earned money. I booked an appointment with her. I paid for 6 sessions and only received one. There was a personal issue I was dealing with and she told me whenever I was ready to hit her up to schedule the next service. Well when that time came she was MIA. She would not respond to my IG message, my phone calls or
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text messages. I had read poor reviews prior and should’ve been skeptical then but I gave her a chance and you see where that got me. When I received an email about them moving locations I messaged back explaining how she scammed me on my first purchase so there was no need to contact me. Her response was it was MY responsibility to book my next appointment. Well how can I book an appointment if she is non responsive to my attempts. I’m sure she will reply back placing blame on me but I find it hilarious how when I tired rescheduling she could not respond but once I send a nasty email she responds within 24 hours lol 🤦🏾♀️ JUST BEWARE!!!
Comment
We rented a limo with Infinity Rides for my daughter`s 13th birthday. We could not have picked a better company to go with. Ray was super generous to us and made my daughter's birthday one to remember. The company is very passionate about their customers. They aren`t "in it for the money", they truly want you to have a night to remember when you book with them. We will definitely be using this company the next time we need a ride.
Advantages
This was the third time I used Skipper Tree Service for help with trees. Skipper and his crew did a professional job at a reasonable price. They also cleanly removed a tall pine that was right next to the house. Skippers tree service is the only call I need to make when needing help the trees on our heavily wooded property.
Paid half of my invoice upfront for furniture to be built however after months of lies and excuses on top of being blocked on Facebook the builder isn't available to finish my piece due to incarnation and they refuse to give me my money back 550.00 gone
Advantages
Quick turn around
Disadvantages
He doesn't stand behind his work and doesn't care if customers are unsatififed.
Comment
I own and operate 21st Century Computers and we used to do cell phone repair. This guy is either a crook or doesn't know what he's doing. He also could care less if he makes customers happy or not. Avoid him and save yourself some grief. I took my wife’s iPhone to him to get the screen replaced. He did the repair quickly but charged more than he quoted and lost the
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buttons to the case. I was willing to overlook that but then we found the internal ear speaker no longer worked. Any iPhone repair tech knows It’s easy to stress the cables or damage a component when doing an iPhone repair, especially if you try to do it quickly. However, a reputable repair shop will correct their mistakes. I immediately told him about the problem and this guy first suggested we just use the phone only on speaker. I thought we was joking but he was serious. He then said we should just get a new phone. I explained the phone was working fine with the cracked screen but the ear speaker quit working when he replaced the screen. He said he did not know that it worked before and if I wanted it fixed, I’d have to pay him another $40. I told him I was not lying about the speaker working and that it just didn’t make sense for me not tell him about that problem when I asked him to repair the phone. He then acted as if he was going to fix it but he put through a hassle and made me wait for a couple of hours and he then said he needed $40 to fix it. I showed him a Google search that clearly showed the internal speaker would stop working following an iPhone screen replacement if the cable was stressed and speaker components could easily be damaged. He wasn’t fazed. I explained that I owned a computer repair company who used to do cell phone repairs and asked if $40 was really worth having a dissatisfied customer and getting a negative review and also losing out on future referrals from my company. He said he didn’t care. The bottom line is, this guy might fix your phone and you might not have any issues, but if you do, he does not stand behind his work and does not care if you satisfied or not. BTW, I’ve always received excellent service from Batteries Plus and if you are looking to get your phone repaired, I recommend them.
Date of services rendered
09/30/2022
Specialist description
ViJay
Advantages
When I started talking with Caroline I knew that she was construction/ land savvy. As a general contractor see was speaking my language. Honest, smart and caring. She will go the extra mile for your family.
Disadvantages
That she doesn’t have a twin.
could you please email me at dogslistentome@gmail.com or call/text 816-682-3003 and let me know more about how you get your refund? I’m in the same boat. Not sure how Ty decides who he is going to rip-off but I guess I met the criteria. Any help is appreciated.
"Putting residents first to create value that lasts" is the company slogan. We were leased a ROACH infested apartment contaminated with roach feces, and have experienced multiple roach bites. * Update, our 9 month goldendoodle has been bitten by their roaches now! We relocated from several hundred miles away and couldn't just turn around and leave. We have never lived in such deplorable conditions. Management claims to exterminate every 3 months. Evidence proves otherwise. After discovering that
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another unit in our building has been infested for 4 years, we requested proof of extermination. Our request was DENIED* Be forewarned; this management company lacks both ethical and moral practices with unsuspecting families. It is clearly the dollar they put first, not tenants. Based on our experience, the good reviews make no sense. Be CAREFUL WHO YOU TRUST!
Advantages
I found myself in a difficult situation this year and contacted Mr. Walter Rodriguez for help! I hadn’t been in a situation like this before but he helped me through it all taking my case very seriously and professionally! He is one of a kind and I can’t thank him enough for being there for me every step of the way! I will refer my family and friends to him because he is truly the most outstanding and educated attorney in the state!
Kylie was amazing and was always there to answer
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the phone and answer all my questions! They make a great team and I can’t thank them enough for helping me through it all! Thank you!
Disadvantages
They'll take your money, send garbage products, and ignore you. That's what happened when I spent over $4700 with pro engines. At first things are great; timely responses, seemingly knowledgeable staff, quick delivery. But once your money is theirs you should pray the product they send you is quality. Unfortunately the quality in my 5.7 L hemi was total trash. I had a certified shop professionally install my engine in which I paid $2700 out of pocket labor for. I knew labor would be
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out of pocket so that was fine by me. I was informed by pro engines that the install set (gaskets, pumps, etc.) wasn't included in the price of the engine and its price was a little over $400, in which I paid separately and had it shipped along with the engine (now totaling over $5100).I had purchased the no fault warranty at a $500 price tag and was on my way. When my engine was installed I immediately noticed a ticking noise and was advised by pro engines the ticking could be lifters that hasn't set yet and with time to "break in" the engine that the noise should subside. 2 months go by and less than 2500 miles and the ticking had dramatically gotten worse. I returned my vehicle to the same shop and within a few hours I was informed by the shop that the replacement engine had also failed and needed to be replaced. I called pro engines to inform them of this unbelievable news and they denied the engine could've failed and that it certainly must be one of the lifters that had failed. I consulted with the shop for advice on what to further do and the shop advised me to send the engine back for a replacement since I had a warranty and I agreed. I informed pro engines of this and they suggested that they send lifters and gaskets and have my shop go into the engine and repair the suspected failed lifters on a supposedly remanufactured engine. I informed pro engines of this and they offered to pay labor for my shop to "repair" the suspected failed lifters. That's when I read the terms of the warranty I purchased and came across this, "Disassembly of or modification to the engine at any time for any reason automatically invalidates your warranty." Thats either ignorance on their own warranty policy or blatant bait and switch to invalidate the warranty in the future. So I sent the engine back to pro engines and upon awaiting for its return I emailed support explaining everything I'm explaining here and I was told "Once the engine is back in the vehicle and running appropriately, please submit an invoice for the repairs. I will get this information over to my management team for review given the circumstance." It's been over a week since I've sent them an invoice and I have been ignored. I have sent a follow up email explaining this and there's still no reply. I'm pleading with anyone who may be researching companies for a replacement engine for their beloved vehicles to consider this story as a warning of their business tactics. Every email has been saved and every phone call has been recorded. I've learned my lesson on pro engines and I hope no one else has to do the same. Don't believe the 100s of "reviews"; they could very well be fabricated
Date of services rendered
May 2022
Specialist description
N/A