I had to deposit a check with a legal name change document, and the teller (a petite brunnette) was so gracious and understanding, and made the smoothest transaction for me. She was so warm and professional. I didn't catch her name but she was…
The people I dealt with were professional, well informed, they answered the phone when I called, they tried to help me solve problems. I am very pleased and will finance some other properties with this bank in the future.
Two weeks trying to find out how to make a loan payment online and NO ONE CAN TELL ME. Someone told me “add Bill Pay” and I did but there's still no option to pay the loan.
TX 75080, 401 W President George Bush Hwy #101, Richardson
I came in to open a business bank account and Ms. Lindsey was a HUGE HELP! She literally walked me through everything. I was also in a rush to head to another appointment and she was still super patient and kind with me. If you are looking for an…
As a long term member, this Advancial location has always met my financial needs from auto and home loans to checking and savings accounts. Staff has been friendly and attentive — which is a welcome change from the abysmal service I've often…
This bank is terrible. The tellers up there are rude and not properly trained. There is so much verifications to be done over something simple. During this pandemic, I am not comfortable having to go out there to verify something so simple that…
For ethics they flunk the sniff test. No money out of their pocket, did NOT add a night deposit before debits. EVEN the branch manager would not over ride a bad call of an employ. it is true the people that do the grunt work are nice. You will…