Banks in Richardson

Very informative. Easy to follow material.

I had to deposit a check with a legal name change document, and the teller (a petite brunnette) was so gracious and understanding, and made the smoothest transaction for me. She was so warm and professional. I didn't catch her name but she was…

Professional and knowledgeable service.

The people I dealt with were professional, well informed, they answered the phone when I called, they tried to help me solve problems. I am very pleased and will finance some other properties with this bank in the future.

Two weeks trying to find out how to make a loan payment online and NO ONE CAN TELL ME. Someone told me “add Bill Pay” and I did but there's still no option to pay the loan.

I am giving a 1 star because I can not give anything lower. This place is terrible, stay away!!!! The manager in Richardson will keep his back to you while he plays on the internet and the bank will totally mess up your account. They just shut…

I came in to open a business bank account and Ms. Lindsey was a HUGE HELP! She literally walked me through everything. I was also in a rush to head to another appointment and she was still super patient and kind with me. If you are looking for an…

Very helpful and understanding! They are willing to work with you and help you however they can.

New Online Banking App & upgraded are absolutely awesome!

As a long term member, this Advancial location has always met my financial needs from auto and home loans to checking and savings accounts. Staff has been friendly and attentive — which is a welcome change from the abysmal service I've often…

I went there wanting to open an account because a friend recommed them.
When I first walked in I was met by the security gaurd, an African American man, who was very nice and helpful.
Once he tried to get someone to help me though, I was treated…

This bank is terrible. The tellers up there are rude and not properly trained. There is so much verifications to be done over something simple. During this pandemic, I am not comfortable having to go out there to verify something so simple that…

For ethics they flunk the sniff test. No money out of their pocket, did NOT add a night deposit before debits. EVEN the branch manager would not over ride a bad call of an employ.
it is true the people that do the grunt work are nice. You will…

We tried to apply for a Payroll Protection Program loan after having a 30 + year relationship with this bank. They sat on the loan paperwork for 2 weeks and finally said our business didn’t qualify so I went to another bank and got a check from…

As a company they are disinterested in assisting anyone. If I didn't have such a long credit history with them, I would have gotten rid of the account when they switched to CUoT. Just dreadful.

Always a great experience. Excellent bank for small business! Great loan structure for my $2.0M building loan with a 9 month bridge loan for construction renovation. Very helpful & favorable.

this bank was shut down by the FDIC for unethical practices. do NOT bank here

I've been with Wells Fargo as whole for well over 5 years. My experience is always nothing short of amazing, but what I experienced at Cityline on 9/9/22 is hard to define with words alone! Its one thing to conduct business as usual, but its…

Love my banker and the staff here. I had an extremely complex issue and they helped me resolve it very quickly. 6 Stars!

Muy mal cervisio por parte del personal en este lugar te ponen muy malas caras y son muy racistas por mi parte no vuelvo a pisar este lugar me yeve una experiencia muy mala de parte de el personal

At like they can’t hear or understand English when I heard them very clear over phone! Bad phone customer service skills

If there was a way I could give no stars…my husband and I moved here a year ago and researched banks. We chose Comerica for a number of reasons and went to this location. Within 8 or 9 months I was not pleased at all!!! Not to mention those darn…

Yeah very good service, got the best deal around, glad to meet Heather and her help was great!

Great customer service. Daryl the Banker was very patient, kind and knowledgeable.