I’ve been meaning to write this for a while, I had an excellent experience with OrthoAlexander and the awesome staff/family. Needless to say, I was not thrilled about having to get braces again and this time as an adult. But I really felt like it couldn’t have been a better experience. I only had to go into the office a handful of times, because I was able to do this awesome virtual check-in every week with Dr. Alexander through an app. It was really easy, and super convenient. Maybe it’s because a father and son are the head orthodontists, they’ve truly cultivated a genuine family atmosphere. Especially between the staff, that really comes across with the way they interact with each other and with clients. I trusted everyone of those team members to do what they needed to do and I was consistently impressed by their kindness and level of expertise. So basically, try not to have to get braces for the second time when you’re an adult; but if you have to, let OrthoAlexander take care of you.… – show
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Daren D.
December 31, 2020, 1:00 am
To keep it short… WOW. This place is extremely welcoming, I walked in not knowing what, when, or how I was going to get the things I needed done. They were able to go above and beyond on multiple things accommodating my schedule, answering every question even my silly ones, and making the process smooth.
However, the thing that really sets them apart is how welcoming the staff is, and they actually think ahead for you. I am moving away to FL and no longer able to come here anymore. I did not know to ask for anything but luckily they explained it. I was told it would be smart to get 3D copies of my retainer before I go. Just incase I lose them it would save me time and money to just go in and present these to any other place in FL. As well as a few recommended places they know across the country!
This was my second time going through orthodontic treatment, so I was very picky about my entire treatment the second time around. Dr Drew listened very well to every concern I had. He explained what could, and could not be done for all my requests. I was concerned my teeth would not turn out how I wanted them to look like, but Dr Drew definitely seems like he cared about the results of my teeth.
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Kelly S.
December 31, 2019, 3:58 am
Dr Alexander and Dr.Drew father and son team are a dynamic duo he’s oldschool knows his stuff and his son is new school knows all the latest innovative ways to transform your teeth to the greatest smile possible I had my braces on for 1 year and they dialed me in got my straightened out then when the braces came off I had some chips and rough edges because I grind at night so dr drew did some final touches to beautify my grill and it turned out beautiful I couldn’t be more pleased and just grateful it was an art to him they all actually love what they do and take pride in YOUR appearance:) Leslie is a day of sunshine every single time I see her she lights up a room and Emily is the coolest chick ever,I love just hanging out with her when I go in for checkups and Lee puts me to sleep with his chill energy Jackie is just the sweetest ever and Jess is so pretty and nice always very helpful everyone here is polite and professional and just real people love y’all so much Happy New Year you guys God Bless ️ XOXO… – show
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Rachna A.
December 10, 2019, 9:42 pm
We are new to the practice. We really like it thus far. Both Dr. Alexander Senior and Junior are very nice and attentive to my child’s needs. Also the office staff is very friendly.
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Caroline O.
August 13, 2019, 6:12 am
The Drs Alexander and the entire office are so wonderful! I started going about 5 years ago, just to have continued follow ups from my original orthodontist in Tennessee. I have a particularly nasty grinding issue when I am under stress and managed to break two sets of retainers! Dr Alexander just smiled and made me a special tougher pair that I have yet to break.
Three years ago, they started treatment with my eldest son. The poor kid inherited my small jaw and his dad’s overbite. Well the braces came off today and the results are nothing short of spectacular!
My youngest son has a bite plate to adjust his alignment (also has a small jaw) and just got his uppers on. I can’t wait to see the final results.
The office is always accommodating to our crazy schedules. They genuinely care for their patients and their talent is unparalleled!… – show
Thank you so much for your kind words! It has been an absolute pleasure to treat your family:) My dad and I look forward to achieving a beautiful result for your younger son as well!
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Paige D.
January 21, 2017, 7:33 am
Until I met Dr. Alexander, my dental and orthodontic experiences were nightmarish. I can remember clearly when my first orthodontist told me, as a 7-year-old, that my teeth were terrible and that I would eventually need headgear to fix the problem with which I had been born. He immediately scheduled me for an oral surgery that removed all my remaining baby teeth and 6 permanent teeth, saying that it was necessary for my mouth to ever be normal. (To be fair, I was born with a few extra teeth, but he removed more than those.) Thankfully, I did not return to that orthodontist, but I did leave firmly convinced that my teeth were repulsive. As a result, I neglected to care for them properly, and my many future dentists all seemed to share a similar, contagious disgust for my mouth. In high school, after years of evading referrals to orthodontists for them to put braces on me, the oral surgeon who removed my wisdom teeth told me that my bite was too unbalanced and would eventually shatter my teeth. It was a difficult reality for me, then as an 18-year-old, to face. I was referred to Dr. Alexander, who, at our first consultation, also looked concerned about my teeth. But he made an astute observation that I had never learned before: my first orthodontist made a mistake years ago and removed two extra teeth from my top teeth, making my teeth uneven and causing my current problems. Dr. Alexander told me that it would definitely take quite a bit of time, work, and personalized care to move my teeth into a healthy position, but that he was certainly willing to do it. Over the course of the next few years, Dr. Alexander worked with me on my breaks home from being at college out of state (and even coordinated work with a dentist out of state as well) and prioritized my preferences (at 18 and into my early twenties, he understood that I wanted the least visible form of orthodontic correction possible and made Invisalign and clear braces for me, despite the difficulty in doing this properly for a mouth needing serious adjustments)--and he did all his work patiently and kindly, and without making me feel like I disgusted him, which was new to me in the dental/orthodontic field. Dr. Alexander and all of his staff still continues to make me feel at home. They remember to ask about my job and my family, and they are always ready to provide personalized, quality care. And now--and it sounds cliché, but it's absolutely true--I have a smile I am proud of from a truly life-changing experience. I am not so afraid of exposing my teeth when I smile or laugh, and I take care of them the best I can. And I do attribute this in greatest part to Dr. Alexander and his staff. Thank you for all your hard work, Dr. Alexander and staff!!… – show
You are such a lovely girl, we really enjoyed having you in our practice! You were an excellent patient, and we are so happy that we were able to meet our common goal of creating an ideal smile, you can enjoy the rest of your life:)
-Dr. Alexander and staff
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Archy M.
April 5, 2013, 10:27 pm
I have two boys who have been going to see Dr. Alexander for 5 years. Their braces have been on for a long time because their adult teeth have been slow to emerge. We have found Dr. Alexander and his staff to be pleasant and friendly most of the time. The office can get crowded but it's clean and well-maintained. One of my sons has a medical condition that requires twice yearly MRI's of his head, in order to avoid artifacts it is imperative that he have no metal in his mouth. My son's brackets are non-metallic, and Dr. Alexander takes out the bands and wires before the MRI's, then puts them back after the scan. We had a hard time finding someone who was able to accomodate this request and Dr. Alexander has been great in this regard. Cons: Appointments not scheduled a month or more in advance can be hard to get, we've had to wait more than a week to get my son's braces back in after his MRI's. They allow for the breakage of two brackets over the entire duration of the braces, then you are charged. Many kids have their braces off after 2 years but my boys have had their braces on for longer than that. Once less than an hour after we left their office and we headed to another doctor appointment, my son's bracket literally snapped in his mouth, he'd had absolutely nothing to eat (there was no opportunity) and only a few sips of water, I was with him the entire time so I know. We called them and they got us in later that day to replace the bracket, but later, after another bracket broke, we'd exceeded the 2-bracket limit and the office manager wanted to charge us. I told her about the bracket that spontaneously snapped and she was very confrontational, told me flat out that that never happens and that my son had done something to cause the breakage. I started to get upset as I'd been with him literally every second and there was literally nothing. Dr. Alexander overheard the conversation and instructed her to let it go and we weren't charged. Overall our experience has been positive and I don't understand all the one-star reviews. I've referred three of our friends to Dr. Alexander and they have all been satisfied He is less expensive than some of the other orthodontists in town. If you are considering him I'd advise you to give him a chance and form your own opinion independent of the other commenters' opinions… – show
Thank you so much for your kind and honest review. We strive to improve every day! Your comments will surely allow us to do so:) Glad we were able to make your experience with your son's orthodontic treatment and MRI's a positive one. In regard to the broken brackets, we understand things happen and its not always the patients fault. We have adjusted our policy accordingly. If you ever need help with the retainers for your two boys, please let us know. Otherwise best of luck to you and your family in all your endeavors!… – show
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Cynthia R.
April 5, 2013, 4:56 am
I just got my colors changed for my Braces. Everyone is so helpful and I love how they help me pick my colors. They even remembered I went on a school trip last month and asked how it was. Everyone here make me feel special. Thanks everyone see you next month!!!
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Nicole H.
February 20, 2013, 1:43 am
I would recommend Dr. Alexander to anyone who asks! The entire staff is incredibly friendly and helpful. Dr. Alexander is a perfectionist and will make sure you leave with the best smile possible. My teeth would not be as beautiful as they are today if I had gone to anyone else and the years of braces and retainers have been totally worth it!
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aj k.
February 19, 2013, 5:18 am
Both of my daughters (ages 9 & 11) are under Dr. Alexander's care and we have had a great experience! He is up to date on the newest technology which has allowed for quick results for both of my daughters teeth/jaw allignment..transformations in process! His staff are friendly and we always get right in at our appointment time. The best part is Dr. Alexander always has a smile on his face and he is cheerful even when he is busy working away on their teeth. Service with a smile. to quote my daughter's experience “quick service and a kindle fire to play with…woohoo!”
to quote my older daughter's experience “I enjoy my appointment each time I come. Dr. Alexander is a great orthodontist who makes you feel comfortable. Thanks for the great new smile.”… – show
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Karlie F.
February 5, 2013, 3:27 am
I love this place! its is like a family and they have made my smile so much brighter! I would deffinitly recommend this place!
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Natalia F.
February 5, 2013, 2:37 am
Dr. Alexander is wonderful. All 3 of my kids are under his care. We liked him so much that we followed him when he switched office locations. The other day my son had an orthodontic emergency on a weekend and he came in on a Sunday to fix the problem. He is very dedicated to the care of his patients!
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Toni C.
February 1, 2013, 11:08 pm
It's as good a place as you can ask for for your orthodontist. They get you in and out quickly, they're very nice, and they're very informative and easy to understand about which treatments would be best for you and what the pricing is for each one. No complaints here.
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Michelle
February 1, 2013, 11:05 pm
I first got to know Dr. Alexander in the 90th when my dentist recommended him. I started to take my kids to see him about 5 years ago. Dr. Alexander is very professional and trustworthy. He'd checked my son for 3 years for free before my son was ready for braces. My son was on braces for 2 years and now he is off the braces. The result is great. During the 2 year treatment, visit to Dr. Alexander was always pleasant and his staff offered great services. For my daughter, Dr. Alexander had her on retainer for a year to correct the alignment. She is off for treatment now and will wait until her baby teeth are all gone to start braces. Again, Dr. Alexander routinely checks her for free during this period.I trust Dr. Alexnader for my kids' orthdontical treatment!… – show
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Diana M.
February 1, 2013, 11:01 pm
Using Dr. Alexander's facility has always been a pleasant experience. He was recommended to us approximately 7 years ago and throughout that time he has seen both my children for orthodontic work. His staff is friendly, professional and always listens to their patients. You will always walk into his office seeing smiles!
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Julia P.
February 1, 2013, 9:33 pm
I have been coming to Dr. Alexander for over a year now. I shopped around at 3 different orthodontists and there were 3 main reasons that this group stood out from the others: 1. It was the only place where during my initial exam the doctor actually looked in my mouth himself and talked through what he thought my options were. 2. The staff was extremely nice and were all smiling. 3. I am allergic to latex and this office is latex-free (other than the rubber bands for braces, but they had non-latex options.) I have not regretted my choice at all. The group is nice, helpful, efficient, professional, and a pleasure to be around.… – show
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Huan Z.
February 1, 2013, 9:18 pm
DR. RANDOLPH was great and the staff is very friendly. DR. RANDOLPH was thorough and the treatment is in very high quality. I am still in the process of my treatment and will update the recommendation.
Highly Recommend for adult Orthodontics.
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The information on this page is for informational purposes only, and does not substitute medical advice. Consult your healthcare provider!
Average rating - 4.8 based on 18 reviews and 13 ratings
However, the thing that really sets them apart is how welcoming the staff is, and they actually think ahead for you. I am moving away to FL and no longer able to come here anymore. I did not know to ask for anything but luckily they explained it. I was told it would be smart to get 3D copies of my retainer before I go. Just incase I lose them it would save me time and money to just go in and present these to any other place in FL. As well as a few recommended places they know across the country!
Cant say enough good things! … – show
Three years ago, they started treatment with my eldest son. The poor kid inherited my small jaw and his dad’s overbite. Well the bra ces came off today and the results are nothing short of spectacular!
My youngest son has a bite plate to adjust his alignment (also has a small jaw) and just got his uppers on. I can’t wait to see the final results.
The office is always accommodating to our crazy schedules. They genuinely care for their patients and their talent is unparalleled! … – show
You are such a lovely girl, we really enjoyed having you in our practice! You were an excellent patient, and we are so happy that we were able to meet our common goal of creating an ideal smile, you can enjoy the rest of your life:)
-Dr. Alexander and staff
to quote my daugh ter's experience “quick service and a kindle fire to play with…woohoo!”
to quote my older daughter's experience “I enjoy my appointment each time I come. Dr. Alexander is a great orthodontist who makes you feel comfortable. Thanks for the great new smile.” … – show
Highly Recommend for adult Orthodontics.