Dolce Salon
Phone number
(253) 272-03...
— show
Address
Tacoma, WA 98406, 3835 6th Ave
- Working hours
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SunClosedMon9:00AM—7:00PMTue9:00AM—8:00PMWed9:00AM—7:00PMThu9:00AM—8:00PMFri9:00AM—7:00PMSat9:00AM—6:00PM
- Official website
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5 photos Dolce Salon
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Reviews about Dolce Salon
All reviews
125
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Beauty salons and spas 6th Avenue
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WA 98406, 4141 6th Ave -
WA 98406, 3505 6th Ave
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WA 98406, 4318 6th Ave #3
Haircut Services in Tacoma
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WA 98405, 3202 S 23rd St F9
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WA 98407, 3312 N Proctor St
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WA 98406, 6409 6th Ave Suite 15
Men's haircut in Tacoma
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WA 98406, 2910 6th Ave
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WA 98406, 5401 6th Ave suite 300 Studio 8
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WA 98405, 4505 S 19th St H
Spa in Tacoma
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WA 98406, 5401 6th Ave #300
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WA 98403, 604 N State St #210
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WA 98406, 2714 N 21st St
-Dolce Fam!
I also got a haircut that was a pretty lackluster experience overall, which I guess is semi my fault for going for the lowest level stylist in their salon (I assumed this would be fine for a cut as what I was going for seemed to be fairly simple and straight forward). My stylist was Timber. I sat down in her chair and showed her some pictures of cut that I was looking for. Overall her vibe was okay, she was quiet which was not bad, but trying to have a conversation with her was difficult and I felt pretty awkward the entire time minus a couple of lighthearted jokes. I wanted a shorter haircut above my shoulders, but below my chin. Timber was extremely precise with her cutting which was a huge bonus. I told her I generally wear my hair as it naturally dries and dont style/use heat often with my hair. She straightened my hair with heat and cut my hair all at the exact same length, which after drying was fairly unflattering to my face shape. When asked I told her that it seemed a little boxy and maybe could use layers to be lighter on the bottom and more flattering to my square jawline, she got dismissive/defensive and made me feel really uncomfortable. I was very taken back by her attitude change. She said that she could texturize the bottom a little more. We were running out of time for our appointment, unfortunately, and she seemed flustered. I felt embarrassed that she had received my “criticism” of the haircut so poorly and seemed offended I would ask for her to make it more flattering to my face shape. I asked her to add face framing and some side bangs, which both turned out okay. Even after texturizing the bottom of my hair it was still really boxy and unflattering, but I really felt uncomfortable sharing that with her as she had received my prior criticism so poorly. I mostly just wanted to get my eyebrows done so I could go home. She did not finish drying my hair completely and told me she would add a $5 discount to my price, which did not get added. I would possibly try another stylist at this salon, because everyone else seemed to be a lot more experienced and friendly, but I will not be back for and would not recommend Timber's services.
Edit: The response saying they would “fix my hair” is silly because they require at this salon if you see someone and you dislike your haircut you have to either go to the same stylist or someone of equal or lesser status. Given that Timber has the lowest training status at their salon right now and is the only one at that level the haircut would have needed to be fixed by her and is why I didnt wish to pursue getting my haircut “fixed” at this salon. The $5 discount “slipping” at checkout is highly unprofessional. … – show
My color — **chef’s kiss** could not have turned out any better. If you’re a blond looking for a great colorist, I’d highly recommend her!
If you want the perfect blonde color for your complexion Brett can do it!
Thanks for this awesome review, we hope you enjoy your new look and can’t wait to have you back!
Still can't get over the fact that I paid $300 to just damage my hair
I wanted platinum — I showed her a picture.
Overtones my hair in the sink for 25min
I got ash gray hair.
Stylist said she can remove the the toner out next appointment
Removed toner and I left with the same color
I just can't get over the fact how they got away with this.
300$!
For damage and no results
Not only does she do great work, but her personality is wonderful too. We typically have a lot to chat about and I feel as though I have made a new friend in her.
Lastly, Dolce Salon is so cute inside and really clean. Welcomed with a smile and easy checkout. Love coming here.
Thanks Lizanne!! … – show
Thanks for this awesome review, we are glad you had a good experience here! We can’t wait to have you back!
I reached out to Heather twice after leaving the salon. The first time was immediately after I got home and noticed how awful it looked once I was in brighter light and could get a full view. She responded and again mentioned curling it to blend altogether and said she could be more aggressive with the blending if I wanted. After speaking to two different stylists, I reached out a second time and let Heather know that I was truly not comfortable having her fix my hair as she had no issue letting me leave her salon with it looking this bad the first time. She then mentions that during my appointment she was unable to do it properly because of the method she used to install and the fact that she didn’t have enough hair to do so. She did not mention either of these things to me during the appointment, although she very clearly realized it was not right and she let me leave regardless. She waited until I reach out multiple times to say anything about it. Not only is this untrustworthy, but on top of that she maintains that her work was good. Not sure which part she views as good. Is it not ordering the correct amount of hair even though I initially pointed out that it didn't sound like enough? Or the fact that she was frantically trying to make this mess look ok towards the end of my appointment as I noticed more and more sections that looked wrong, and she was running out of time? Or was it good that even when I immediately reached out to her after the appointment she still failed to mention all of the above until days later when I reached out a second time? Unprofessional doesn't even begin to describe the entire exchange.
She did not offer any type of reimbursement for the poor work, and in fact said that she could put more hair in presumably the correct way this time, at an extra cost to me. Since she didn’t do her job correctly with ordering the proper amount, or with installing it correctly, it is now going to cost me more. I told her that I do not trust her at this point, since she was not upfront with me any step of the way. I let her know I was reaching out to her first to reimburse me for the six hundred dollar install that looks terrible. I would rather have someone else fix it who I can trust. Her response was that it was good work. Huh?? If you want a good outcome with someone you can trust, do not go here… unless these pictures are also your idea of a good look.
Edit: Heather offered a partial refund for her terrible install on the condition that I remove the review as the pictures and her shady tactics are definitely not good for business. I have let her know several times I want a full refund and she refuses. She even went to the trouble of disabling the entire review section on her FB business page after my review was posted, rather than issue a refund to me. It's clear that she does not want people to see this. As a business owner, she would rather hide her poor quality work and mishandling of this situation over choosing to make it right. … – show