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Hi Sean, Im so sorry your visit with us didn’t reach a 5 star review. I appreciate you taking the time to bring it to my attention. Feel free to reach out to me at sarah.knapp@rudysbarbershop.com if you’d like to discuss your experience further. I hope we get the chance to make it up to you in the future!
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Jamie B.
September 14, 2021, 8:39 pm
Great Atmosphere, Friendly Staff, and my boys Amazing cuts.
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Ray D.
August 20, 2021, 6:46 am
Great service!
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Orion K.
August 19, 2021, 4:03 am
Fantastic place!! The energy is so welcoming and everyone there is so nice, and the barbers are all fantastic at their jobs
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Jenni
August 7, 2021, 10:04 pm
Vanessa cut my hair and Nicholas cut my son's, and neither of us had let anyone cut our hair in years. I'm thrilled with both of them, they listened and did exactly what we wanted, and then some. Wonderful people, extremely professional and talented as hell. We won't go anywhere else from here on out. THANK YOU!!
Place is clean and contemporary. Staff is super friendly and cuts always come out fresh.
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Semaj A.
July 14, 2021, 4:40 pm
I have never felt so unwelcome somewhere. My son and I walked in last Sunday evening there was one lady cutting hair she turned around and looked at me and turn right back around and started cutting hair again. There was also a guy at the register when I walked in he looked at me and then went back to whatever he was doing. My son and I stood there for probably a good 5 minutes just standing there nobody said hello nobody said I'll be right with you ma'am they just looked at me and ignored me. I ended up just walking out and I will definitely never go and spend my money there ever.… – show
I am so sorry that this was your experience visiting the shop. We take pride in creating a welcoming environment to anyone who walks in our doors and I apologize that this was not the case for you and your son. I'd be more than happy to discuss this further with you if you are open to that, I can be reached directly at sarah.knapp@rudysbarbershop.com. I hope we get the chance to make this up to you in the future. Thank you for bringing this to my attention.
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T C.
July 12, 2021, 1:04 am
Found this place on Yelp. Went to their website. Tired to book an appointment but the service they offered that I wanted was not listed. I tried to call and no answer. They were open and their website says walk-ins welcome so I decided to drive the 15 miles to visit them. They aren't offering the service at the moment due to COVID and mask mandates. So now I wasted a trip and 30 miles of gas. It would be HELPFUL if this information was listed on their website. After all they did make it a point to update their website to say they are not offering any color or blow drying. Once COVID rules change I may give them a try and update this review after services. I am fully vaccinated, with proof on hand, and service was still refused.… – show
Hi there, I apologize that we weren’t able to get in touch with you before you drove over. There are still some services that we are not offering, for the moment we’re remaining on the cautious side. I hope we have the chance to make it up to you. If you would like me to send you an email when we’re offering our full service menu again, please email me directly at sarah.knapp@rudysbarbershop.com and I will let you know. Sincerely, Sarah – Rudy’s Tacoma Manager
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Dan M.
June 26, 2021, 5:42 pm
Nice hair cutting place, nice quirky feel, super clean with great people. Really enjoy coming here to get my hair cut. I found my new barber. Good value, and my hair stylist was really cool. Good for people with hearing disabilities, they were super accommodating to me.
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Tara R.
May 28, 2021, 8:07 pm
Lovely people, atmosphere, and location. Been going for several years now and always leave with a quality and expert cut.
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Brian
May 14, 2021, 8:39 pm
There are plenty of other places to overpay for a haircut that are local. Rudy's is about as local as Great Clips. Go to SeaWolf, or one of the other local spots and support local people. Definitely was not worth the price for the hair cut Dave (or Davey) gave me. He has the personality of a rock to boot.
Hi Brian, thanks for the feedback. I apologize that you weren't happy with your visit! We do not have a barber named Dave or Davey, and I had a hard time locating your appointment in order to contact you to make this right! Feel free to contact that shop and ask for me directly 253-533-7900 to see what we can do. Thanks!
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Miguel A.
April 27, 2021, 3:32 am
Fantastic experience. Will definitely return in the future.
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nathan n.
April 21, 2021, 5:29 am
Went and cut my hair for the second time, did a good job on haircut and come to find out, she missed a spot on my hair and the fade was not to standard and I tipped her 30 dollars also. So I called the next day telling them if I can come in to fix a little spot, they said I had to make appointments and that they are all booked for that day. I told her it's literally a 20 second job. And still had to find time to squeeze me in I don't think I will be coming back.
Hi Nathan, thank you so much for the feedback. We guarantee our cuts and are happy to get you back in to get your cut fixed up. I will reach out to you directly to see what we can do.
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Estevan R.
April 12, 2021, 12:03 am
Vanessa is amazing. Communicates clearly so you know what the plan is.
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Paul M.
April 8, 2021, 10:43 pm
Great service and great haircuts. Nick cuts my son's hair better than anyone else ever has
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Jake B.
March 28, 2021, 2:52 am
I went to get a haircut at Rudys last Friday for the first time in about 1 1/2 years. Never again will that happen. I asked for two things: 1) for 1—2 inches to be cut off the length and 2) to make sure I could still pull it back into a ponytail for sports. The guy who cut my hair didn’t listen — he cut a huge amount of length (probably 6 inches off the front) and I cannot pull it back in a ponytail. I asked for very little and he didn’t listen to me.
Jake, I am sorry that your experience with us on Friday wasn't 5 stars. We guarantee our cuts and I look forward to connecting with you to see if there's anything we can do to make it right.
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Nick S.
March 14, 2021, 9:30 pm
Good barbers, but if you miss an appointment for whatever reason they charge you $20. That’s a hustle if I’ve ever seen one; won’t be returning.
Hi Nick, Thank you for your feedback. As a company we implemented a cancellation/no show policy to protect the livelihood of our stylists and business. As you can imagine when we’re only allowed to operate at 25% capacity due to Covid and we have a no-show it hits the team pretty hard. This info is stated on our website below our online booking option. I'm sorry if you missed it. I will reach out to you directly and look forward to discussing with you
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BHyll
March 4, 2021, 6:49 am
I got a buzz cut and they messed it up. How? Bad vibes too.
Hi there, I apologize that your visit to our shop was less than satisfactory. We guarantee our cuts, and are more than happy to have you come in for a complimentary service to fix your buzz within 7 days of your appointment. I was unable to find you in our software system to reach out, but would love to chat and see what we can do to make this right. Feel free to reach out to the shop directly or email me at sarah.knapp@rudysbarbershop.com
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Joey S.
February 15, 2021, 1:52 am
Great barbers. I love the decor.
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Andrew A.
February 1, 2021, 5:03 am
Good haircuts, fun vibes, doing a good job with covid.
I hope we have the chance to make it up to you. If you would like me to send you an email when we’re offering our full service menu again, please email me directly at sarah.knapp@rudysbarbershop.com and I will let you know. Sincerely, Sarah – Rudy’s Tacoma Manager
Thank you for your feedback. As a company we implemented a cancellation/no show policy to protect the livelihood of our stylists and business.
As you can imagine when we’re only allowed to operate at 25% capacity due to Covid and we have a no-show it hits the team pretty hard. This info is stated on our website below our online booking option.
I'm sorry if you missed it. I will reach out to you directly and look forward to discussing with you