Advantages
Telehealth
Disadvantages
in less than a year, I have had frequent issues with them not sending over prescriptions or refills. When I call the office and let them know, it takes days for them to get the correct med over to the pharmacy. I take medications that if not taken daily, I am unable to function. Their message system is broken, and I have been without meds and in terrible withdrawals. This is absolutely unacceptable. With my prior physician (who retired), in 12 years, I have never
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once had this issue.
Comment
Poorly organized, patient's are dismissed regarding the importance or urgent nature of issue and are stranded without their meds
Date of services rendered
7/01/22-3/2023
Specialist description
NP
Disadvantages
Dr. Lauren Zollinger could have read my son's x-rays correctly. Instead, she missed a fracture in my son's foot, even after I wrote on script exactly where the pain and swelling was. She missed a 5th metatarsal fracture. I'm glad I'm a PT and put him in a boot anyway and took the same x-rays to a foot/ankle specialist.
Comment
As a physical therapist, I have referred patients here for x-rays and MRIs. Generally speaking, they have been pretty good. However, after my personal experience
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this past week, I'm in disbelief with RAYUS radiology and will no longer be using them. I took my son there to have his foot x-rayed suspecting a fracture in his foot. They took x-rays and the next morning, the radiologist said there was no acute fracture. I took the x-rays to a foot/ankle orthopedic surgeon who looked at the same x-rays yesterday and said my son had a fracture in his foot. Luckily, I'm a PT and was able to put my son in a boot while we waited to see the orthopedic doctor. Had I not put my son in a boot and told him his x-rays were fine and return to sports, the fracture could have worsened and he could have needed surgery. Not impressed. Not using RAYUS anymore, either personally or professionally.
Date of services rendered
Monday, Feb 6, 5PM
Specialist description
Lauren Zollinger, MD
Advantages
Close to my house
Disadvantages
Bateman Dental Review
I booked an appointment for a filling repair which had fallen out the day prior. I called ahead to book an appointment and indicated that my filling had fallen out and I needed it to be replaced. I went into their offices and was told that I needed a full crown instead, and that I needed an implant on a different tooth (completely unrelated to the reason I was there). I thought this was odd, and I felt uncomfortable, so I told
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them I would think it over. I was in their offices for about 15 minutes total. I then went to get a second opinion from another dentist who told me that I simply needed to replace the filling and did not need a crown, he thought it was odd Bateman suggested otherwise. I had the other dentist perform the work without issue.
A month later, I receive a bill from Bateman for $340. This was odd, since I never had any services performed by them, other than an exam on the ONE tooth that I requested to be fixed. Again, I was there for 15 minutes. After looking at the itemized bill, I noticed they had charged me for 8 x-rays, and a full dental exam, without my consent for additional x-rays or to perform my yearly exam. After questioning the front office about these charges, and asking them why I would need EIGHT X-rays to look at ONE tooth, and a full dental exam (which I do not believe they performed) I was told that they “took it upon themselves” to perform these x-rays and a full dental exam, because insurance “should cover the charges 100%”.
After insurance did not send them the payment, I was repeatedly hounded / harassed for payment and was threatened that my bill would be taken to collections. This went on for 6 months. They told me to call my insurance and ask for payment, and I told them I did not feel comfortable with that since I did not receive/ask/want those additional services. I ended up paying out of pocket $340 for a 15 minute appointment to look at my tooth. No treatment.
Make sure you are checking your detailed bills with this dental practice. They are unethical and not trustworthy. They try to up-charge and up-sell their services to try and squeeze as much money out of you as possible. I went ahead and reported them for insurance fraud and will continue to share my experience.
Comment
Dishonest business practices, money hungry
Date of services rendered
August 2022
Specialist description
Bateman Dentistry
Disadvantages
Tried to cancel for months and was given the run around. I finally had to track down the owners personal number to get someone to respond. No apology that they had taken hundreds of dollars from me. There was no accountability about the fact I had reached out to them and they had failed to follow through or offer any real solutions to help me. I'm still waiting on a response from the owner on whether or not he is going to help me cancel or continue to blow me off.
I text the owner
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and told him I had been trying to cancel my account, I did not include any personal info in my first text. The owner immediately text me back and told me he could not find my account and that I must have signed up with a different gym. The owner then went on to say that they had not been able to help me cancel because they did not have my name spelled correctly to look up my account. How did the owner come to the conclusion that he could not find me in the system before I ever provided my name if that is the only way to look up my account and help me cancel? Just say you lied and take accountability for ripping me off a thousand+ dollars. Following through and just doing the bare minimum to help people should be an expectation when you are paying $50-60 a month to a gym you haven't even used in over a year.
Date of services rendered
2.5 years ago
Specialist description
Bevan Cox
The exact thing happened to us. WORST PLACE EVER. The car took FOREVER to get back, he charged us double what he quoted, then realized we got it back it was in worse shape than when we brought it in. We had to spend thousands more just to correct all the mistakes and shortcuts that were made.
Also just noticed he somehow has a brand new account on YELP? lots of previous bad reviews (including mine) are now gone.
Advantages
This is such a great gym and community. I've had the opportunity to train here while i've been in town for a competition. I have been welcomed and treated like family. The new space is unlike anything I have experienced. They have built an incredible community that is perfect for newcomers and challenging for those who are progressing. Thank you Mike and Christiano - Very much appreciate your generosity!