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Yates Collision did an AMAZING job!!! My car looks like nothing happened to it! Marjorie is the BEST she is very professional and always kept in contact with me to let me know what stage my car was in. I HIGHLY recommend this body shop! Shout out to Damian for detailing my car:) 5 stars are not enoughto rate their work and professionlism!!!!!!!!!!!!!!
Excellent service. Jordanâ s honesty is out of this world, the best I have seen so far.These guys take you through the process like nobodyâ s business. They are a true definition of what a collision centre should look like. They deserve more than the 5 star rating.
I brought my 2013 Hyundai Santa Fe with damage to the rear passenger side door and rear quarter panel on Monday 11/9. Kevin took great care of me and my vehicle. He gave me a prompt and accurate estimate. He and the staff kept me informed on each step of the repair and completed the body work exactly when he said they would. It looks fantastic. I highly recommend the Yates collision for any body work.
I brought my car here initially because of the convenient location. However, my experience with them was worth more than the convenience. Both Irwin and Kevin are exemplary guys with great customer service! Being a typical â millennialâ I usually rely on my father to deal with my car issues because heâ s in the car business, but he lives 1200 miles away. Irwin continuously gave him updates and communicated with him. Needless to say, my dad and I were both impressed. I had to bring my car back a couple more times after my inital visit due to cosmetic issues and they happily accepted it and assured me that it would be done in a timely manner. I will continue to come back here for all of my car troubles.… – show
Irwin Angelo is super professional — took my Lexus to have it worked on — great craftsmanship and returned sooner than promised. It is a pleasure to know we have the quality of people and workmanship in an industry that can be sporadic. Will always go there for my needs.
5 stars. I“ve got an 18 year old Saab convertible that I love. The front bumper is low and barely hanging on. I asked Irwin if he could just bolt it on better and maybe cut off some of the bottom so it wouldn't catch on things so often. He gave me what I thought was a very low estimate and said to come back in two days. In short, his guys fixed it and made it look great, cut off the bottom, shined up the car and even did the wheels. Additionally, they diagnosed the engine light that was flashing. Way more than I expected but when I asked what I owed, he restated the low estimate price. They made a friend for life!… – show
Yates amazing customer service delivers again! I needed help with an attempt to fix something myself. They squeezed me in with a quick assist. And in a time when we are all paying attention to social distancing, they wiped everything down, including my keys, when they were done. These guys are always my go to.
I took my car into these guys because I needed some body work done on my car that had been damaged. I got the finished product today and it was totally awesome. Before deciding on Old Town Body, I got 2 other quotes for the work and by far their price was so much better and the service was A1. I was very impressed with the friendly disposition of all of the staff and the cleanness and order of the shop as a whole. I had some damage to this part of my car about year and half ago and the insurance company of the other driver recommended a body shop of a large dealership in VA…when you go to them your impressed with the set up and all the bells, whistles and conveniences they provide, but the work quality and paint job was awful compared to what I just experienced with Old Town Body/Yates Collision. All that dealership wanted was to get my car out, I was annoyed frankly by their workmanship and service. You would do yourself a disservice not to drop by see these guys if you need work done, they really do professional work. I intend to use then again and again in the future.… – show
Truly professional craftsmanship. Expedient. Easy. Made sure it was done right and worked with insurance to cover the correct expenses. My Audi never looked better. Bodywork and wheel repair was phenomenal.
Professionalism, Punctuality, Quality, Value Professionalism, Professionalism, Punctuality, Punctuality Quality, Quality Value Value Kevin is the nicest guy ever and heâ s really willing to try and help you out in whatever way possible and do whatever he can to make you feel comfortable and keep you happy without spending a million dollars when avoidable.
Professionalism, Punctuality, Value Professionalism, Professionalism, Punctuality, Punctuality Value Value Very happy with the service provided, and the body shop work. Thanks, to all… from the one who repaired the accident damage to the one who detailed my car. Great technician team! This shop showed punctuality… Make me believe that thereâ s still many companies that treat their customers with respect, providing an uncomplicated service doing what they have do. — and more. What a positive experience ð!!! Five stars to Kevinâ s customer service.… – show
This was a very positive experience. Irwin and the crew were very professional, the job was completed when they said it would be, and the vehicle looks wonderful!. Kudos to Old Town Auto Body and Paint for a Job well done. C. Thompson Fort Washington, MD
Had scuffs and a few scratches along my whole rear passenger door. The guys here really awesome! Helped me out! Will deffinatly be returning for future work!
My car was severely damaged and required work to be completed on my front bumper and headlights. This needed to be done ASAP in order for my inspection to pass on my 2004 Honda Accord. I was referred to Old Town and so grateful for it. I initially met with Irwin who paired me with great care to Kevin. Kevin was super resourceful and very professional while helping me to restore my car. The work was completed in less than two days and it looks amazing! It looks like I have a brand new car. The urgency, intelligence, and great work are why I will return for service! Check out my before and shots!… – show
I had damage to my car caused by a moving company from Hawaii (dents & scratches, paint damage) and after struggling with the other partyâ s insurance company, was able to bring my car into Old Town Autobody. From the beginning (even before I had the insurance aspect settled) Irwin and Kevin were beyond helpful. Once the insurance portion was taken care of, I was able to drop my car off right away and they they repaired everything within a great time frame! They made the entire process hassle free which I really appreciated! Kevin and Irwin were extremely friendly, transparent about the cost & timeline, and thoroughly explained the repair process. My husband and I both plan to return for any vehicle servicing we may need in the future!… – show
I had damage to my car caused by a moving company from Hawaii (dents & scratches, paint damage) and after struggling with the other party's insurance company, I was able to finalize bringing my car into Old Town Autobody. From the beginning (even before I had the insurance aspect settled) Irwin and Kevin were beyond helpful. Once the insurance portion was taken care of, I was able to drop my car off right away and they repaired everything within a great time frame! They made the entire process hassle free which I really appreciated! Kevin and Irwin were extremely friendly, transparent about the cost & timeline, and thoroughly explained the repair process. My husband and I both plan to return for any vehicle servicing we may need in the future!… – show
Reviews about Yates Collision