ATMs in Virginia

Kitty Pierce was quick and efficient. She set my account up within minutes and is even working with me to drop my interest rate on my car by almost 7%! Amazing services!

The people that work here are very rude and unprofessional. Anytime I have a question or concern they act like it’s the end of the world and they usually do a lackluster job of helping. On several occasions I have gone into the branch physically…

Mary at the Salem location was great! I called for a debt consolidation loan. She got right to work and also made sure to keep contact with me through the entire process. We got it done. Thank you

Denise was awesome to work with. Incredibly quick responses. This was the best interaction with DOI.

Great experience. Karen was amazing. So glad I made the switch to Call Federal

I love this bank everyone remembers who I am and help with everything I need help with I will never bank with anyone eles

This a such a customer friendly branch. They've exceeded my expectations. They seemed to have brought back personal service and attention to detail when it comes to customer service. I've been a Dollar Bank customer for over 20 years (mostly in…

…has been very rewarding thus far.. This is a bank with an ever expanding reach that conducts seamless operations. Special thanks to Robin Witt-Gregory…

Great bank!!!! Entire staff is very professional, friendly and caring. Donna, Teresa and Tiffany are as…

Great and easy place to take care of you banking needs. Nicest people you can find

Absolutely best bank anywhere. They are very professional, attentive and respectful. During the worst of covid they took safety measures very seriously and even gave away little hand sanitizer bottles for customers. The inside is always clean and…

Nice staff but the worst bank I've ever dealt with. Everything is way harder than it has to be, it's like going back in time

…are wonderful. And it's truly a neighborhood bank, not a branch of some giant megabank which has no idea who your are. If you want banking like…

My question relative to my specific banking account was answered on line within a couple of hours. Thank you Mr.Anderson for your prompt response.

Very nice and friendly staff. The manager and the clerks are beautiful people and very helpful. I love this Bank.. Mr. Jackson.. lol........

Avoid this bank if you don't like random holds on your account and for your debit card to be often declined out of the blue. There is no way to contact them outside of business hours to get the block removed so if you're in a situation where you…

I love doing service here! The women are nice, polite, and treat you with top respect!

What comes to mind with Benchmark Community Bank is staff accessibility, and I was very impressed with my visit to this branch this morning. Thankfully, I was able to speak with VP/Market Leader Cheryl Gee and Mortgage Loan Officer Christine…

Very professional service that solved my problem in a timely, efficient manner. This is what I have continued to experience as a 17 year customer of Bank of the James.

I would like to give a shot out to Marcus Henderson for the awesome job he performed in assisting me with my loan. His patience and hard work truly payed off. He was awesome! Thanks also for Cassandra and Danielle for the assistance as well.

Great local bank with an emphasis on personal customer service. You are valued as a customer and not just a number and bank account.

I visited Lafayette federal credit unions Crystal City branch and the customer service was phenomenal

Great place, staff always ready to help.

The wait time for when you have to call them puts the “T” in TERRIBLE!! But the representatives are actually great.

My advice: Hire more people I should not have to wait almost 2 hours to get someone on the line.

For my business account I like to use the night deposit. Loving this new location on Bonney Road.

My life journey was getting worse by the day and having a terrible credit report was the major cause of this. As life went on, i decided i can't keep living like this anymore then i began my research on the fastest ways to improve my credit. It…