New Era Eyecare

New Era Eyecare

Will open tomorrow at 10AM
Working hours
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Reviews about New Era Eyecare

  /  12 ratings
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All reviews 14
  • October 30, 2022, 12:20 am
    Incredible store and service! Jennifer was amazing! I walked in with a broken pair of glasses and walked out with a brand new pair in less than 30 minutes without an appointment. Jennifer went above and beyond to match my lenses with new frames, testing out every one in the store. I had never been to the store before but am absolutely coming back! Thank you, thank you, thank you!
  • October 20, 2022, 9:03 pm
    Dr. Johnson is very thorough and offers helpful suggestions for eye care related to specific eye conditions. I trust her. Support staff is always polite and helpful.
  • August 15, 2022, 10:38 pm
    Extremely helpful and kind employees. I had an amazing customer service experience with Layla. She really went above and beyond to help me literally be able to see!
  • July 24, 2022, 10:10 pm
    I went in for an eye exam and that was great -- quick, efficient, etc. I would have considered getting glasses there but nothing appealed at all so I went elsewhere for those.
  • May 28, 2022, 3:24 pm
    They show concern about my needs. The eye doctor integrity was on point very honest about my condition. Was very helpful with the next steps I should take With eye care. I was greeted with a smile that made me very comfortable. I am very happy with my visit. Thank you for your services.
  • April 11, 2022, 2:57 pm
    Leila was great during the testing, I was so nervous, she was calming and so gentle. Jen was awesome at helping me pick out frames! Dr Vuong explained everything and this experience was wonderful.
  • April 8, 2022, 12:17 am
    A delightful experience from end to end with friendly, knowledgeable and caring workers! Patient too!
  • April 3, 2022, 1:09 am
    I highly recommend New Era Eyecare! One of the lenses in my sunglasses popped out and I needed to unscrew the frame to pop it back in. The problem was, the screw to open the frame was stripped. So today I walked in to New Era for help removing the stripped screw to fix my sunglasses. Within 20 minutes, Leila had removed the screw, fixed my sunglasses, and replaced the stripped screw with a new one. Leila was incredibly kind, helpful, and funny! Plus, I couldn't beat the price. Thanks Leil – show
  • February 6, 2022, 2:00 am
    Excellent selection of frames and pleasant experience. Jen is very knowledgeable and detail-oriented. Couldn’t be happier. Kudos to management and the team.
  • February 6, 2022, 1:53 am
    I visited New Era Old Town recently and my experience was the best of the best!! Management was so great and I was left well satisfied. Definitely would recommend this location to anyone. My standards were definitely met for sure!
  • January 30, 2022, 7:51 pm
    I walked in Friday morning to browse around for some frames. I came in because I was referred out by a fellow colleague. I will be honest I had been there prior, I believe in October and I was not pleased. The staff and management didn’t really seem happy to be at work and the service was mediocre. However something told me to give this shop another chance and I am happy I did. One, the office looked revamped and the staff there seemed totally different and more on it. The young man at his desk – show
  • December 24, 2021, 4:55 pm
    Optometrist was thorough. Staff was friendly. Good selection of frames.
  • December 1, 2021, 9:38 pm
    I went to New Era Eyecare in Old Town Alexandria to buy a pair of new sunglasses and they provided absolutely NO customer service. The woman at the front desk was pleasant enough and pointed me to where the brand of sunglasses I wanted were. I was in the shop for probably 15 minutes trying on sunglasses and the optometrist never said a word to me. Needless to say, I walked out, and went to Voorthuis Optometry around the corner and was provided with phenomenal customer service, so go to Voorthuis – show
  • November 23, 2021, 9:02 pm

    As a consumer, I make it a point to support local businesses as much as possible.

    Yesterday, I visited a new eye doctor — in Old Town Alexandria - Dr. Edwin Adair III — at New Era Eyecare.

    Dr. Adair was fantastic! he spent about an hour with me conducting a very detailed eye exam. He simply and succinctly explained the findings of the exam. I thought - boy, this is terrific service. Very professional. I was delighted to have found an eye doctor
    – show
Average rating - 4.4 based on 14 reviews and 12 ratings