Northern Virginia Burial & Cremation Society
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(703)Β 560-05...
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Reviews about Northern Virginia Burial & Cremation Society
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While everything in life comes at a cost, showing human compassion and genuine sympathy is priceless.
Thank you so much your your touch of class.
Sincerely,
John Batista
My mother, after enduring a long painful lung disease, passed away at home in July. The attendants who arrived to pick up her body were casual and extremely unprofessional. My mother had just passed and the attendants entered the house joking around and speaking casually and complaining about our request that they take their shoes off while removing mom from the house.
But it gets worse.
When I had to deal with the woman at the cre mation society, she immediately was trying to sell me services I didn't want or need. Before choosing this place I specifically asked if they accepted funeral insurance to which the person on the phone said yes. Once they had custody of my mother's body, they said that they did not accept funeral insurance because they needed a special kind of certificate from the insurance company.
When I called my insurance company the attendant had by chance just spoken to the woman from the cremation society, and said she was the most unprofessional person they had dealt with in 10 years. The woman from the Cremation society kept talking as she simultaneously tried to sell me services we didn't need and was extremely condescending. She wasn't even a licensed funeral director. She insisted that we had to pay up front and said there would be an additional fee for them to do the paperwork for my mother to be buried at Arlington cemetery and that they would store her ashes after cremation and charge a high amount of rent for her ashes to be kept at their facility.
It sounded fishy to me so I contacted another facility the Direct Cremation Services VA Chantilly who took our funeral insurance with no problem, was also kind loving and told us the process for burial at Arlington cemetery was something that was very simple and there was something we could do on our own without paying someone. Direct Cremation Services immediately said they would pick my mother's body up from the other company without charging us. They told us the normal charge was usually 150—250 max for a pickup of a body that had been in a location for less than 8 hours. Direct Cremation Services VA was AMAZING. I highly recommend them.
My mother's body had been at the cremation society for less than 5 hours when I called and told them we would not be using their service, and that horrible woman said it would be $500 for us to get the other company to pick my mother's body up.
I can't tell you how horribly NOVA Burial & Cremation Society treated me during the worst experience of my life. NOVA Burial & Cremation Society is not ethical and are total scam artists. They WILL overcharge you for every service they offer. They are unprofessional, condescending people who tried to take advantage of me while I was literally in shock. Don't walk… RUN away from this horrible company. #manipulative #scam #unethical #unprofessional #manipulative #stayaway β¦ β show
In the office, Karla and Clint explained in detail what I had purchased for my dad, and was purchasing for my husband and myself. I was able to leave their office and explain to family what I had paid for and where to find the paperwork, which was also written in a clear and comprehensive manner.
The costs were very reasonable, and everything was done with the utmost attention to my needs and wishes. Karla was very empathetic and very efficient from the outset, and extremely patient when I wasn't quite sure what I wanted for my dad.
I am telling all my friends about this society, and my decision to take care of our future requirements and expenses. What a great choice we can make for the loved ones we will leave behind! I am sure I will never regret making this decision--or working with the good people at NOVA Burial and Cremation Society. With gratitude, Sharon McCreight β¦ β show
Karla kept our stress level to a minimum, answered questions before we even thought of them. If I could give them 10 stars I would.