Big Wheel Bikes Prince Street

Big Wheel Bikes Prince Street

Will be closed in 4 h. 15 min.
Phone number
(703) 739-23... — show
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Working hours
Sun: 11AM—5PM; Mon-Fri: 11AM—7PM; Sat: 10AM—6PM
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12 photos Big Wheel Bikes Prince Street

Reviews about Big Wheel Bikes Prince Street

4.9
  /  147 ratings
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  • November 7, 2022, 2:16 am
    Very friendly service and a great bike rented for the day!
  • October 21, 2022, 1:13 am
    Big Wheels is a real gem for DMV cyclists — these guys are friendly, knowledgeable, and efficient! I’m really grateful for their help in reassembling a bike I bought online and then actually taking the time to explain some mechanics with my gears. Their prices are super reasonable. Let’s continue to support more friendly small neighborhood businesses like these to thrive.
  • October 8, 2022, 7:34 pm
    Great location in Old Town Alexandria with a great staff that is very experienced, knowledgeable & eager to help. They provide exceptional maintenance & will make every attempt to fix problems right on the spot without having to leave your bike for service. To top it off, the staff is friendly, down to earth with a positive & happy vibe.
    Highly recommend for anyone wanting a new bike or maintenance.
  • August 18, 2022, 12:58 am
    Thanks for taking care of us.
  • July 22, 2022, 11:00 pm
    Great service, the owner was very nice and helpful, and the decoration of the shop is very cool, artistic, and fun
  • June 28, 2022, 5:41 pm
    I came into the shop after getting into a crash with an e-bike on the Mt Vernon Trail, and all three men working in the shop were so kind to me. They straightened my bent handlebars and helped tighten/ fix the components of my bike that were misaligned from the crash. They didn’t charge me for any of this work, AND they even helped me clean up my bloody knees and elbows. Thank you to the whole team at Big Wheel Bikes for your kindness and willingness to drop everything and help me out on a reall – show
  • June 26, 2022, 9:55 pm
    True professionals here. Went there with a flat tire and they were done in about 15 minutes. Thank you so much :)
  • June 10, 2022, 8:43 pm
    Took my bike for a small issue I didn't have the proper tools for, and they fixed it in less than 5 mins without charge. Another time I purchased a reasonably-priced bike seat and they put it in my bike without expecting extra for labor. I gave the person a tip anyways for the seat work. Great service! Best bike shop in the area hands down.
  • June 5, 2022, 6:42 pm
    They have a great service, they are experts that help you an a very kind way with anything related to your bike, you can even buy bikes and gear in there. Thanks a lot!
  • May 28, 2022, 5:22 pm
    This place is great, is my go to bike shop. A girl came in there bc she was running low on air, and while my bike was getting worked, Bennett just popped her bike onto the stand and filled her tires up, no questions asked. They’re knowledgeable, capable, and fun to talk bikes with. Prices seem to be reasonable too. They ended up having to do quite a bit of work (like 20 minutes) in order to upgrade my pedals to clip-ons and didn’t charge extra — top notch customer service!
  • April 21, 2022, 6:54 pm
    Bennett, Toby and Ray were extremely friendly, accommodating and generous. They have great products and service, and they saved our trip by lending us a stroller!
  • April 19, 2022, 7:49 pm
    It rides smoothly, thanks for a great job! Will
    Definitely stop by for a wipe down!
    • Company's official reply April 19, 2022, 8:35 pm
      Heya Tim,
      Glad to know you think were one o' the best, thanks my man!
      I did that tune up myself personally and spent quite a bit of my time getting your bike to run smoothly..I worked on it just like it was one of my bikes..adding tension and trueing the wheels which were desperately needed as two spokes were just hanging on for dear life.
      I removed the cups in your bottom bracket after I found the right side cup was not tight..Heck, I even pulled the fork out to check the bearings after test r
      – show
  • April 19, 2022, 7:30 pm
    Very friendly environment and quick service. My bike broke while I was on one of my rides so I showed up at their shop without calling in advance. Despite they already had 2 customers in, Marco immediately started working on my bike and fixed it within a few minutes. I highly recommend this place.
  • April 12, 2022, 9:27 pm
    Moved to the area recently and brought my bike to the shop to align my handle bars and fill my tires with air after getting into an accident 8 months ago. Bennett was great! I was in and out in 5 minutes. Will definitely be returning in the future. Thank you Bennett!!!
  • March 27, 2022, 2:52 am
    Friendly people. Got my bike from big wheels. Happy with service.
  • March 27, 2022, 1:37 am
    I love these guys…If you are a rider make them a part of the family.
  • March 25, 2022, 4:15 pm
    This place is by far the best bike shop I have ever been to. The individuals that work here are not just bike experts/enthusiasts, but a pillar to the community. I walked in with a rag-tag bike I had bought off Craig's List, hoping to get a tune up, and the workers at Big Wheel Bike's simply just gave me a brand new mountain bike, needless to say, I was blow away. Since then, I am more than capable of fixing a bike myself, but I will always bring my bike into this shop to have repairs done, as I – show
    • Company's official reply March 31, 2022, 6:39 pm
      glad you like the bike my man! it was a «donated» mountain bike and we promised the owner we would pass it on to someone who could use it…perfect timing on your part!
  • March 2, 2022, 11:07 pm
    Unparalleled kindness, service and expertise. Hands down best bike shop I’ve ever been to.
  • February 5, 2022, 6:33 pm
    This shop came highly recommended. I called two days before to see when they opened on Saturday, and the guy on the phone said that tightening my son’s bike chain would be quick because there will be three guys there. We showed up at 10 am, per the guy’s information about hours on Saturday. My son and I showed up at 1030 am on Saturday. The shop was closed. I can’t wait around with a bike and a three year old until someone decides to show up. Thus, I took my business elsewhere.
    • Company's official reply February 6, 2022, 7:57 pm
      Hey there Jennifer,
      Glad to hear that we come highly reccomended,that alone is the nicest compliment that someone can give us!
      Sorry you waited in the cold that morning, usually I am in well before opening but unfortuantely my 87 year old mother called me just before work needing assistance getting out of her bathtub…along with the fact we are in winter hours mode and its posted as such on the door above the regular hours that we're open a bit later…if someone said 10am they were mistaken
      – show
  • January 18, 2022, 4:05 am
    Went in there looking for a spare part for the bike so I could use my trainer. When walked in and started speaking to the employee, he was extremely busy but he took the time to speak with us and looked for the part we were asking for and provided it no issues. Extremely grateful of this bike shop and would highly recommend coming here if needing a friendly shop with great service.

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